Sandboxie Support

Updated Sandboxie to 5.21.7. Still cannot delete contents of sandbox while Webroot is running. Same as before: If I "shut down protection" from Webroot using its menu, I can delete the sandbox contents. I have tried removing Chrome from Webroots "Application Protection", and I have tried whitelistin...

2nd Problem with Sandboxie 5.21.4 Beta and Windows 10 Pro 64-bit v 1709. Got Windows Blue Screen after I tried to create a new sandbox. Webroot was not running. * Windows 10 Pro 64-bit, v 1709, build 16299.19 * Sandboxie 5.21.4 64-bit Beta * Chrome 62.0.3202.62, 64-bit * Webroot SecureAnywhere 9.0.1...

Upgraded to Windows 10 Pro Creators v 1709. Sandboxie 5.20 cannot delete contents for Chrome. This did not occur before the Windows 10 update to v 1709. I read through these posts, and so updated Sandboxie to 5.21.4 Beta. Same problem. It is associated with Webroot SecureAnywhere 9.0.18.38. When I s...

Barb, Thanks for pointing me in the right direction. The culprit was Norton Security. Even though the Sandboxie installer scanned clean and was clean in Norton's Insight, Norton blocked it and did not alert, even though Norton is set up to alert. Furthermore, there was no Norton record of blocking t...

Barb,

I noticed a bunch of crashdump files in the appdata folder. I can email them to you if it would help

When you start the installation process for Sandboxie, you are presented with "Choose Install Location" . Try installing it to a different location than before, see if that makes a difference. and What happened, exactly, when you tried to install it from the website's executable file? The website's...

Barb, Thanks for the reply. Please see my answers below: [Are you also receiving any specific error messages when trying to install Sandboxie? (Anything coming from the Sbie installer?)] No. [Have you tried downloading Sandboxie directly from the website, instead of downloading to a temporary locati...

I was running Sandboxie 5.16 in Windows 10 Pro, saw the update notice for 5.18, and tried to update. The update was not successful; v5.16 remained. The Event Viewer message: Faulting application name: SandboxieInstall-64-bit-2280062.exe, version: 5.18.0.0, time stamp: 0x567f796c Faulting module name...

Replacing the SbieMsg.dll file from a working instance fixed it. Thank you:)

I created a new sandbox and I did not copy settings from the DefaultBox. The problem also occurred in the new sandbox. Windows 10 64-bit, 10586.633. I defer Windows 10 upgrades Sandboxie 5.14 64-bit The perplexing thing is that out of our 6 PCs, this PC is the only one with this specific problem. Wh...

One of my PCs, when I open the Sandbox settings and look at Restrictions, does not show the Network menu. Instead, it shows * err=00000f73 ....str1= ...str2= * err=00000f74 ....str1= ...str2= * err=00000f75 ....str1= ...str2= * err=00000f76 ....str1= ...str2= Screenshot sandboxie_error_3.png Out of ...

With more searching, I found the answer to this problem: http://forums.sandboxie.com/phpBB3/viewtopic.php?f=57&t=22660&p=120679&hilit=qwave#p120679 [Template_Local_Chrome_QWAVEdrv_DirectAccess] Tmpl.Title=Google Chrome Tmpl.Class=Local ProcessGroup=<ChromePrograms>,chrome.exe,dragon.exe,iron.exe,ope...

I recently posted the same problem. After more research, I found an answer that worked: http://forums.sandboxie.com/phpBB3/viewtopic.php?f=57&t=22660&p=120679&hilit=qwave#p120679 "On a site that implements WebRTC, Chromium and Chromium base browsers are using the Quality Windows Audio/Video Experien...

Sorry, my last post created some confusion. There is only one Sandboxie error message each time Sandboxie closes spontaneously: "SBIE 2314 Cancelling process chrome.exe [xxxx /7]". The xxxx changes each time. I'm guessing that it is the process ID #. The SBIE 2314 message seems to display always six...

Sandboxie is 5.14 64-bit (that was in my original post). Yes, just now, I logged in as Admin, and the problem occurs all the time with those two websites. If you go to the Microsoft Store, click to close the first message, and then the 2314 error happens. It (2314) happens with or with Antivirus, an...