Sandboxie Support

Hello Barb Yes, I've tried deleting all the Outlook addons outside of the Sandbox and then launching the program in a fresh Sandbox with default settings. I've tried completely uninstalling Office 2016 from my computer using the Microsoft cleanup utility and then re-installing. I've tried a fresh in...

Hello Barb Having got Outlook 2016 to work with Sandboxie, I was able to look at the files that were loaded into the sandbox at Outlook's launch. I could then establish which ones are needed to allow launch without hanging. What I found was that this file seemed to be needed - %Local AppData%\Micros...

Hello Barb I think that I have found a fix for the problem that I had launching Outlook 2016 in a sandbox. I have given direct access to this registry key in the Sandbox settings for Outlook - HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\16.0 Outlook seems to launch and function okay wit...

Hello Barb The Office 2016 Professional Plus version on my daughter's computer is 1803 Build 9126.2116 (Click To Run). It is fully updated. The Windows 10 version is 1709 Build 16299.371. Again fully updated. I tried Word and Excel sandboxed and they show the same problem as Outlook. They must be in...

Hello Barb Many thanks to you for all your efforts to find the reason for my problem with Outlook. It's a pity that there doesn't seem to be an easy answer. I've fixed the problem for the moment by re-installing Office 2013, which seems to work ok with Sandboxie. I was tasked today with fitting a ne...

Hello Barb 1) Apps other than Microsoft Office launch Sandboxed without problem (I've not tried every single app on the computer, but all the regular things like Firefox and Chrome are ok, along with Acrobat, Faststone Image Viewer and iTunes. 2) I tried disabling add-ons in Word and Excel, but stil...

Hello Barb

A little bit of extra information that might be relevant. If I try to launch Word or Excel in a Sandbox with default settings I get the same problem. The programs just hang at the launch screen.

Regards

Hello Barb I had Malwarebytes on my computer in portable on-demand form. I have deleted it, but this has not fixed the problem. I have created a new Outlook profile and Sandbox exactly as your instructions, but again it does not fix the problem. Outlook hangs at the launch screen when started with t...

Hello Barb I'm not using any Windows Policies. Here is my configuration file - [GlobalSettings] Template=OfficeClickToRun Template=AdobeDistiller Template=WindowsRasMan Template=WindowsLive Template=AdobeAcrobatReader Template=KeyScrambler Template=OfficeLicensing ActivationPrompt=n FileRootPath=F:\...

Hello Barb 1) My Outlook start page is "Inbox". 2) My Outlook version is Professional Plus v.1803 Build 9126.2116 (Click-To-Run) 3) Outlook 2016 has not run correctly for me when Sandboxed, but my previous Outlook 2013 Professional Plus ran ok with the same Sandbox settings that I'm currently using....

Hello Barb 1) The problem remains with all add-ons disabled. 2) Outlook was configured outside of the Sandbox and is properly activated. 3) The problem follows to a new Sandbox with default settings. 4) The only antivirus running is Windows Defender. Here is the output of my resource access monitor ...

Windows 10 - 1709 Pro x64 Sandboxie 5.24 x64 Windows Defender Outlook 2016 Click To Run I just updated from Outlook 2013 to Outlook 2016. Everything was fine with Outlook 2013 in Sandboxie, but Outlook 2016 hangs at the launch screen when run Sandboxed. It launches correctly when it is run outside S...

I made a clean install of Windows 10 Pro 1703 a few days ago after fitting a new hard drive. Out of interest, I installed Office 1013 and Sandboxie (paid) immediately after the Windows install. With absolutely nothing else on the drive (no data, no other programs and no changes to the default Window...

Hello Barb

Here is my ProcessMonitor logfile -

http://www.datafilehost.com/d/a0ad0a3d

Hello Barb The problem for me is exactly as I reported in my first post. When I run Outlook 2013 under Sandboxie the application closes after a few moments with the message "Microsoft office cannot find your license for this application". Deleting and reloadind Sandboxie (including the Sandbox folde...