Sandboxie Support

Hello MonthOLDpickle That issue typically occurs if you are using an antivirus software that may be blocking the deletion process. Please see: https://forums.sandboxie.com/phpBB3/viewtopic.php?f=11&t=19746 Regarding related threads: https://forums.sandboxie.com/phpBB3/search.php?keywords=unable+dele...

Hello all, I am unable to repro this issue. Are there any addons involved? (Since Safemode does work, perhaps something else is blocking it from starting). Is Outlook configured outside Sandboxie first? (If not, you have to do that before running it sandboxed, and ensure the license is activated as ...

Hello Palemoon,

Please see viewtopic.php?t=23933

Regards,
Barb.-

Hello myg02,

Please have a look at these:
viewtopic.php?t=8971
viewtopic.php?t=12132
https://www.sandboxie.com/KnownConflicts#TOR

Regards,
Barb.-

Hello AMD,

Please provide the required info so that I can test your scenario:
viewtopic.php?f=11&t=19746

Also, please explain what are the current issues that you are experiencing with the program (if any).

Regards,
Barb.-

Hello sa68ru,

I am not sure what are you asking for, exactly?

Regards,
Barb.-

Hello CBA, 1. In 58 at every SB launch I get a message "Firefox updates" - why? This happens because you haven't updated Firefox outside Sandboxie. You need to update programs outside the Sandbox, then delete the contents of your Sandbox and re-launch them. 2. I can´t add bookmarks in SB - is that n...

Update: Unable to repro. Provide the required info: https://forums.sandboxie.com/phpBB3/viewtopic.php?f=11&t=19746 --------------- X --------------- All, The latest supported Windows 10 Fast Ring version can be found here: https://www.sandboxie.com/VersionChanges#v_5.24 "Fixed crash in Windows 10 FR...

Hello Fox12 , I am not sure what are you describing here. Are you trying to update Winodws inside Sandboxie? Please provide more information as requested here: https://forums.sandboxie.com/phpBB3/viewtopic.php?f=11&t=19746 To uninstall Sandboxie, you can download the installer and choose the uninsta...

Hello goran2222 , I cannot repro the issue. I changed several settings (audio, subtitles, brightness) and started a new game. The first time I launched the game, it crashed, but there was no event in the Event viewer and Sbie did not crash at all. I tried about 5 more times and had no problems. I te...

Hello goran2222,

I am currently downloading the FFXV demo from Steam, in the meantime, can you please provide the missing info so that I can test this correctly?
viewtopic.php?f=11&t=19746

(Especially the repro steps part)

Regards,
Barb.-

Hello default ,

Licensing issues are handled via email.
Please email your request to support@sandboxie.com

For more information please see:
https://www.sandboxie.com/FAQ_Licensing

See the "I lost my product key" section.

Regards,
Barb.-

Hello Ruan, I created a VM with Win Server 2008 - SP2. It is up-to-date, and I manually added the 2 KBs you posted. I am experiencing no issues with Sbie 5.23.5/ 5.24 and IE9. Do any other applications work inside Sandboxie? For example, notepad. Right click on your Sandbox --> Run Sandboxed --> Run...

Hello Sandbagie, Please use the latest Sbie Release: (if you haven't already. It wasn't out when you originally reported the issue) https://www.sandboxie.com/DownloadSandboxie Can you make 2 entries so that we can see the full output of Resource Access Monitor? What kind of policies are applied to y...

Hello Aya_Tachibana, I created a user account on Win 10 x64+ Sbie 5.24 and I had no issues recovering files downloaded from web browsers. Have you checked the NTFS permissions of the locations you are trying to recover to? Are you able to recover things to other folders? (Try the Desktop, for exampl...