Sandboxie Support

Hello lexxai, I am unable to download the program to test it. I tried different ... and the re-try launching it after clearing the contents of your Sandbox? You should be updating programs ... per your Resource Access monitor: (Be sure to delete the contents of your Sandbox every time you test) ...

... after closing message and closing browser to delete stuff inside sandbox you can get error that ... after a while should allow you to clear the contents. There are several threads about this for ... unable+delete+contents The latest supported/tested ...

Hello windyctyprog,

Please see:
https://www.sandboxie.com/SBIE1308

If you are still unable to run Firefox, please either delete the contents of your Sandbox or create a new Sandbox with default settings and see if the issue follows you there.

Regards,
Barb.-

All, I am unable to reproduce the issue on Windows 10 x64 + FF 57. Have you deleted the contents of your Sandbox prior to launching the new version of Firefox? ...

Hello!

The problem solved after updating the latest Webroot 9.0.18.44 ßeta.

... disable your Antivirus and re-try deleting the contents of your Sandbox/ updating Sandboxie. Otherwise, ... update Sandboxie. For more info regarding the unable to delete contents, please have a look at the existing threads: ...

... must be closed. But it it was closed. Then I deleted chrome and still get this message when trying to update. Also recently have been unable to automatically delete my chrome sandbox. ... them manually but not by using the "delete contents" option of Sandboxie Any suggestions?

@northch, and or you can add your voice at the end of this thread "Problem deleting contents of sandboxie after Windows 10 Fall Creators Update" https://community.webroot.com/t5/PC-Beta/Problem-deleting-contents-of-sandboxie-after-Windows-10-Fall/gpm-p/304356/highlight/true#M3484 ...

Northch

Perhaps you want to write to Webroot support & ask for their advice on this issue (https://detail.webrootanywhere.com/servicewelcome.asp)?

It could be nothing wrong at Sandboxie's end?

Updated Sandboxie to 5.21.7. Still cannot delete contents of sandbox while Webroot is running. Same as before: If I "shut down protection" from Webroot ...

Barb@Invincea

I am using Eraser to delete the contents here.

Hello Sickest, The problem is, it doesn't actually delete the contents So, if you navigate to your Sandbox location, are there contents inside each Sandbox? Try ...

All, I was finally able to get Weboroot SecureAnywhere and tested it on a Win 10 x64 FCU + Sbie Beta 5.21.7. I encountered no issues deleting the contents of the Sandbox. I tested with different sandboxes creating files, using browsers (Chrome 62), etc... Can I get exact repro steps? Regards, Barb.-

@bo.elam & @Barb@Invincea I am a Webroot Beta Tester, I will report this issue in webroot's beta group. FWIW ~ WebrootSA Beta and non-Beta are same version....at this time. 9.0.18.38. WebrootSA offers three flavors. Antivirus, Plus, Complete. Beta testers run Complete. Thanks Got it, never keep tra...

secret365 wrote: ↑

Fri Oct 20, 2017 8:24 pm

@bo.elam & @Barb@Invincea
I am a Webroot Beta Tester, I will report this issue in webroot's beta group.

FWIW ~ WebrootSA Beta and non-Beta are same version....at this time. 9.0.18.38.
WebrootSA offers three flavors. Antivirus, Plus, Complete.
Beta testers run Complete.
Thanks