Sandboxie Support

Hello Boscon71, Thanks, I have made the devs aware and will update this thread with any new information. At this time, we do not have a way to test this as the Insider updates are not providing the latest build yet. Regarding the app that is crashing, can you please confirm if any other apps cause t...

Hello sand1, Are you experiencing the same issue as the original poster? Does Office work fine outside Sandboxie? Is it activated correctly, oustside Sbie? Please provide all of the required information so that we can test this behavior : https://forums.sandboxie.com/phpBB3/viewtopic.php?f=11&t=1974...

Hello phrab, As covered, not all programs will work with drag and drop. The workarounds should allow you to continue using your program without further issues. You can post a request if you wish to do so, just keep in mind that our priorities are these: https://forums.sandboxie.com/phpBB3/viewtopic....

Hello Carl Colijn, Without knowing what's the actual issue (what is not set up correctly), I cannot try to reproduce it and see how is it affecting Sandboxie (clearly, there is some sort of conflict for you, but we are not able to see it). Here's something that might apply to your case: https://answ...

Hello phrab, I can repro the behavior. Not all programs work with drag-drop, but I've found 2 workarounds for you: Open Windows Explorer Sandboxed. That way, you can drag-drop without issues. Use Thunderbird's File menu to attach files: File --> Attach ---> Files(s ) worked fine Sandboxed. (I am tes...

Hello windyctyprog, You can copy the settings from Sandbox to Sandbox following these steps: https://www.sandboxie.com/SandboxMenu#create Regarding exporting/importing the settings, please have a look at this thread: https://forums.sandboxie.com/phpBB3/viewtopic.php?t=13490#p83141 Here's more inform...

Hello dux, 1) You can choose to disable Sandboxie from the startup. Please see this entry: https://www.sandboxie.com/ConfigureMenu#shell 2) Sandboxie installs its own drivers, we have a known conflicts section for your review: https://www.sandboxie.com/KnownConflicts I strongly recommend that you re...

All, The latest version of Windows 10 -Insider- Fast Ring that is fully supported can be found here: https://www.sandboxie.com/VersionChanges#v_5.24 Regarding your issue, I have not received that update yet, so I can't test it. Let's have you provide the required information and the crash dmp files ...

All,

I finished updating/testing. The culprit seems to be KB4093114 and it affects Windows 8.1 x86 only (x64 worked fine after applying that update).
I have made the devs aware.

Other than removing the KB, there is no workaround at this time.

Regards,
Barb.-

Hello Malcom ,

I am currently downloading the latest updates for Win 8.1 x86.

In the meantime, can you provide the KB#s involved?
Is secure boot enabled?

Regards,
Barb.-

Hello Carl Colijn I see internet explorer running in your Sandbox, please ensure to launch only Outlook in order to capture the procdump log. To be sure, get 2 logs, one with the steps I sent, and another one with your suggested steps (the more info we get, the better). If Internet Explorer is runni...

Carl , If you can think of anything else that is specific to the problematic account, please let me know. I've screenshotted taskmanager when Outlook hangs on the splash screen and when it is started sandboxed but with a working profile --> Can you provide a screenshot of Sandboxie control instead? ...

Hello Tomin2009 ,

I cannot repro the issue.

Does the file open outside Sandboxie?
Does it work inside a new Sandbox with default settings?
Can you please try creating a new compressed file and see if the problem persists?

Regards,
Barb.-

Carl Colijn, The problems are different but at this point, separating this thread will just cause confusion, so we will continue troubleshooting here as we have all the details and PMLs in one place. (Once solutions are found, I willcreate a dummy topic for one of the issues so it is easy to find). ...

Rmar, Do any applications launch in the Sandbox? If only office apps are affected, please, remove any addins that might be installed, one at a time, and re try launching Office apps inside a new Sandbox with default settings. Any chances that you have leftovers of the previous Office installation? I...