Kindle Previewer 3 never opens

[lwc]

Kindle Previewer is a freeware from Amazon that allows to open, preview and convert various documents into the Amazon Kindle format.

I used to be able to install v2 sandboxed without a problem but after installing v3 sandboxed:

1. No program pops up.
2. Alt+Tab doesn't show the program.
3. Task Manager does show it (with User name "ANONYMOUS LOGON").
4. Sandboxie Control shows this:

   

   Kindle Previewer 3 sandboxed

   kindle sandboxed.png (18.75 KiB) Viewed 558 times

5. Installing v3 also installs v2, and it still works! The two versions have dual folders in %LOCALAPPDATA%\Amazon.

[Barb@Invincea]

Hello lwc,

What are your OS, Antivirus and Sandboxie versions?
Does the issue occur in a new Sandbox with default settings?

Regards,
Barb.-

[lwc]

Windows 10, none (only a manual on-demand one), v5.20.
Yes.

[Barb@Invincea]

Hello lwc,

I was able to repro the issue in Windows 10 x 64 CU, and couldn't find any workarounds ( I did not get version 2 installed after installing v3).

I'll make the devs aware and update this thread if anything comes up.

Regards,
Barb.-

[lwc]

( I did not get version 2 installed after installing v3).

You're right, I guess I had leftovers when I thought my Sandboxie was previously deleted.
Anyway, Amazon's FAQ (in the aforementioned link) contains ("Can I continue using...?") a link for the last v2, if you want to compare.