Firefox crashes after downloading files[LOCKED]

Please post your problem description here

Moderator: Barb@Invincea

Locked
JoeHood
Posts: 178
Joined: Sat Apr 12, 2014 12:51 pm

Re: Firefox crashes after downloading files

Post by JoeHood » Tue Dec 15, 2015 10:49 pm

Still the same issue here.
Windows 64 8.1
Firefox 43
Sbie 4.20 works fine - 5.07 downloads freeze randomly
No anti malware - no security products - no Fx extensions or plugins.

I can live with 4.20 just fine, and not install the problem Ms update. Just curious though that there are two Process Monitor
logfiles posted in this thread with no indication or reply. Have they been looked at? Is there anything else we can provide?

Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:

Re: Firefox crashes after downloading files

Post by Craig@Invincea » Wed Dec 16, 2015 7:04 am

They're looked at. Usually, i's AV related or a incompatible program or something non SBIE related. If it's SBIE related, we will post that.

I highly recommend moving away from 4.20, I highly recommend the Stable given the Patches that affect Windows update (after Oct 2015) that rendered SBIE unusable if they were installed.

As for this particular FF issue, it's nothing we can recreate or have experienced.

I just tested 8.1/64 (with current OS Updates) running Beta 5.07.1 and haven't seen any issues with random downloads freezing.

Of course, you can always submit a procmon as well that we can review.

JoeHood
Posts: 178
Joined: Sat Apr 12, 2014 12:51 pm

Re: Firefox crashes after downloading files

Post by JoeHood » Wed Dec 16, 2015 4:41 pm

Craig@Invincea wrote:Of course, you can always submit a procmon as well that we can review.
I have already done that.

nick s
Posts: 382
Joined: Sat Dec 20, 2008 12:52 am

Re: Firefox crashes after downloading files

Post by nick s » Wed Dec 16, 2015 5:36 pm

Craig@Invincea wrote:I just tested 8.1/64 (with current OS Updates) running Beta 5.07.1 and haven't seen any issues with random downloads freezing.
Just finished creating a new and updated 8.1 x64 VMware virtual machine with only Chrome 47.0.2526.106 m (64-bit) and Sandboxie beta 5.07.1 installed. Chrome hung on the very first download.
Nick

bjm
Posts: 458
Joined: Sat Aug 02, 2008 4:24 pm

Re: Firefox crashes after downloading files

Post by bjm » Wed Dec 16, 2015 7:19 pm

nick s wrote:
Craig@Invincea wrote:I just tested 8.1/64 (with current OS Updates) running Beta 5.07.1 and haven't seen any issues with random downloads freezing.
Just finished creating a new and updated 8.1 x64 VMware virtual machine with only Chrome 47.0.2526.106 m (64-bit) and Sandboxie beta 5.07.1 installed. Chrome hung on the very first download.
Hmm, so random "Not responding" on downloads is not exclusive to Firefox + Norton.... who knew :lol:
Thanks
Sandboxie 5.25.2 - W10 Home 1703 (15063.1058) - WebrootSA 9.0.20.31 - Firefox 59.0.3

Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:

Re: Firefox crashes after downloading files

Post by Craig@Invincea » Thu Dec 17, 2015 11:11 am

Just finished creating a new and updated 8.1 x64 VMware virtual machine with only Chrome 47.0.2526.106 m (64-bit) and Sandboxie beta 5.07.1 installed. Chrome hung on the very first download.
Can't say that's common or repeatable. If it was a system wide SBIE issue, we'd have hundreds of reports like we did with the Oct Windows Update.

However, in the latest (and probably the Dev build) of Chrome, there were some random issues that could be related to this. It may be addresses as part of the code improvements in the new beta that's being tested now.

The new & upcoming SBIE beta is a major code rewrite.

bjm
Posts: 458
Joined: Sat Aug 02, 2008 4:24 pm

Re: Firefox crashes after downloading files

Post by bjm » Fri Dec 18, 2015 4:51 pm

After 5.07.2 dl precipitated FF Not Responding.
Changed Downloads to > Save files vs. Always ask.
Tested and of course nary a peep.
Anyone notice FF Not Responding with Save files to.
Thanks
Sandboxie 5.25.2 - W10 Home 1703 (15063.1058) - WebrootSA 9.0.20.31 - Firefox 59.0.3

bo.elam
Sandboxie Guru
Sandboxie Guru
Posts: 2809
Joined: Wed Apr 22, 2009 9:17 pm

Re: Firefox crashes after downloading files

Post by bo.elam » Fri Dec 18, 2015 5:19 pm

bjm wrote: Anyone notice FF Not Responding with Save files to.
Thats how I set Firefox. I have never experienced any kind of downloading issue while running Firefox sandboxed and using setting: Save files to. At least, I cant recall any issue like freezing or crashing while downloading something.

Bo

Bertus
Posts: 38
Joined: Sun Dec 28, 2008 8:56 am

Re: Firefox crashes after downloading files

Post by Bertus » Sat Dec 19, 2015 7:27 am

I solved my problem with Firefox crashing after downloading files.
After some experimentation with updating drivers I could not fix the problem. I finally fixed it by enabling windows DEP (Data Execution Prevention) for all programs and services. By default Windows only enables DEP for windows programs and sevices.
For me this fixes the problem for Firefox, Palemoon and Cyberfox.

JoeHood
Posts: 178
Joined: Sat Apr 12, 2014 12:51 pm

Re: Firefox crashes after downloading files

Post by JoeHood » Sat Dec 19, 2015 8:03 am

@Bertus: Thank You! After the experimentation I have also been trying, I appeciate the work that you did. Seems to be fine here. Good Job!!!

bjm
Posts: 458
Joined: Sat Aug 02, 2008 4:24 pm

Re: Firefox crashes after downloading files

Post by bjm » Sun Jan 10, 2016 12:32 pm

adding... Firefox "Not Responding" continues upon download in FF sandbox. Firefox not sandbox'd, download okay / FF okay.
Bizarre is that trying to duplicate Firefox "Not Responding" sometimes defies attempts.
Only variable I'm aware of is FFx64. FF 32bit and Sandboxie and even Norton had been playing very well.
As I recall. My "Not Responding" upon download in Firefox sandbox started with FFx64.....
Just sharing. Thanks
Sandboxie 5.25.2 - W10 Home 1703 (15063.1058) - WebrootSA 9.0.20.31 - Firefox 59.0.3

Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:

Re: Firefox crashes after downloading files

Post by Craig@Invincea » Mon Jan 11, 2016 9:36 am

@BJM

Thanks! I'll make note about FF 64bit flavor and keep an eye out.

bjm
Posts: 458
Joined: Sat Aug 02, 2008 4:24 pm

Re: Firefox crashes after downloading files

Post by bjm » Tue Jan 12, 2016 2:05 am

adding....over-installed 5.07.3 and tested downloads
so far so good....stay tuned
Sandboxie 5.25.2 - W10 Home 1703 (15063.1058) - WebrootSA 9.0.20.31 - Firefox 59.0.3

bjm
Posts: 458
Joined: Sat Aug 02, 2008 4:24 pm

Re: Firefox crashes after downloading files

Post by bjm » Wed Jan 13, 2016 2:31 pm

bjm wrote:adding....over-installed 5.07.3 and tested downloads
so far so good....stay tuned
....No Joy
"Not Responding" continues on downloads in Firefox sandbox.
Sandboxie 5.25.2 - W10 Home 1703 (15063.1058) - WebrootSA 9.0.20.31 - Firefox 59.0.3

Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:

Re: Firefox crashes after downloading files

Post by Craig@Invincea » Wed Jan 13, 2016 2:33 pm

Hmm. The only thing I can say is Norton. Haven't seen in FF or FFx64.

Locked

Who is online

Users browsing this forum: No registered users and 1 guest