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BSOD With Cisco WebEx Meeting client
Posted: Wed Dec 13, 2017 8:17 am
by syazaz
Windows BSOD immediately after opening Cisco WebEx Meeting with sandboxie.
APC_INDEX_MISMATCH
Windows 10 Version 1703 - 10.0.15063.726 (WinBuild.160101.0800)
Sandboxie 5.22 & Sandboxie 5.23.1
Re: BSOD With Cisco WebEx Meeting client
Posted: Wed Dec 13, 2017 1:57 pm
by Barb@Invincea
Hello syazaz,
Please provide the required information:
viewtopic.php?f=11&t=19746
Along with a dmp file (typically found under C:\Windows\memory.dmp) so that we can review it. You may need to upload the dmp file to a file hosting site and post the link in the forums (or send the link to
support@sandboxie.com).
Does the issue occur in a new sandbox with default settings?
Regards,
Barb.-
Re: BSOD With Cisco WebEx Meeting client
Posted: Thu Dec 14, 2017 12:45 am
by syazaz
Sorry, forgot to mention windows arch, Its Windows 10 x64 without AVs (except Win defender). I will email the dump files however I won't be able to provide full dump. In this case I'll email the executable hopefully you'll be able to reproduce it on your end.
Yes, it does happen in new sandbox with default settings.
Re: BSOD With Cisco WebEx Meeting client
Posted: Thu Dec 14, 2017 10:24 am
by Barb@Invincea
Hello syazaz,
Thank you for the information.
The devs will need the full Memory dump in order to investigate the issue.
Regards,
Barb.