Antivirus program doesn't recognize/scan sandboxed files

If it's not about a problem in the program
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isadoraduncan
Posts: 1
Joined: Sat Sep 08, 2012 9:51 pm

Antivirus program doesn't recognize/scan sandboxed files

Post by isadoraduncan » Sat Sep 08, 2012 10:05 pm

Hi! :) I have just discovered the wonderful Sandboxie. I plan on downloading a few files sandboxed, then scanning with Norton Security Suite before recovering them. For some reason, when I right click the sandboxed file and select "Insight Network Scan", I get a popup saying Norton has cancelled the scan - "there are no items to scan". This doesn't happen with unsandboxed files. Is there a way to make Norton recognize and scan them?

tzuk
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Sandboxie Founder
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Post by tzuk » Sun Sep 09, 2012 3:31 am

I guess that's a minor incompatibility with Norton. I'll make a note to look into this, but for now it seems you have to scan from outside the sandbox.
tzuk

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