system code changes undesirably

[newusr]

Hi,
I believe sandboxie uses the system code to identify whether the installation is on a new PC. However, I find the system code changes quite frequently even when it is the exact same PC. For example, it can change after some windows update, or after reinstalling windows, or after installing new graphics card driver or printer driver, or after installing some software, or even just by updating sandboxie.

I did some experiments and have confirmed this behavior: Same PC,windows 10 digital license (activation without a key), same sandboxie installer, got different system code depending on the SW / drivers in the system.

This is very frustrating, and already causing my licences being cancelled due to "activated on too many computers". This seriously feels like a time bomb. Do you have any suggestion to avoid this? or and plans to improve it?

Thanks

[Barb@Invincea]

Hello newusr ,

We cannot provide information regarding how does our licensing system works. System code is part of the equation, but not everything.
If you need assistance with your license, please contact support@sandboxie.com

To avoid having issues with your license, be sure to follow the terms and conditions:
https://www.sandboxie.com/index.php?RegisterSandboxie
https://www.sandboxie.com/FAQ_Licensing
https://www.sandboxie.com/EndUserLicenseAgreement

Regards,
Barb.-