How to get a refund for Sanboxie purchased for Mac computer

If it's not about a problem in the program
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globalvision
Posts: 1
Joined: Wed Jun 04, 2014 11:58 am

How to get a refund for Sanboxie purchased for Mac computer

Post by globalvision » Wed Jun 04, 2014 12:08 pm

Hello,

I just purchased Sandboxie Pro today after it was recommended to me by someone I recently met online. I purchased from the main page on the Sandboxie website by clicking the "Buy Now" link at the bottom of the Sandboxie Pro (middle) column.

After purchasing the license via PayPal, I noticed that I was never given a link - either on the website or via email to download the software. So I clicked on the "Download" tab on the website only to discover the software is not compatible with Mac. Since I purchased specifically with the intention of using the software on my Mac computer, I clearly won't be able to use it. Had I known it was a Windows-only software I obviously never would have gone ahead with the purchase.

Please advise.

Thanks

brad@invincea
Posts: 15
Joined: Mon Feb 10, 2014 11:09 am

Re: How to get a refund for Sanboxie purchased for Mac compu

Post by brad@invincea » Wed Jun 04, 2014 1:26 pm

Hello globalvision-

Please email support@sandboxie.com and provide your cleverbridge reference number to start the refund process.

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