Com error in chrome

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Moderator: Barb@Invincea

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sand1
Posts: 8
Joined: Sun Nov 27, 2016 6:17 am

Com error in chrome

Post by sand1 » Sun Nov 27, 2016 6:27 am

Latest chrome ,sandboxie 64 , trying to log to ali express , chrome closes and sandboxie issue an error about "com" .

Every time the code is different .

Changing chrome to a non force program is not the solve .

You cant ask me more questions because i have reverted to an older windows image .

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Com error in chrome

Post by Barb@Invincea » Mon Nov 28, 2016 1:13 pm

Greetings sand1,

In order to be able to test/troubleshoot this issue, we need more information. Can you please provide the following? (as much as you remember):

Is ali express a website? What's the URL?
Version of Chrome that you were using.
OS version
Sandboxie Version
Any Antivirus / tool bars you have installed.

Did you save a copy of the error message (s ) ?

Regards.

sand1
Posts: 8
Joined: Sun Nov 27, 2016 6:17 am

Re: Com error in chrome

Post by sand1 » Mon Nov 28, 2016 2:00 pm

All the softwares are latest ver including sandboxie. Aliexpress.com. windows 10 64. All other info is non relevant and will only confuse you... regarding antivirus . I am a very long time user of sandboxie .

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Com error in chrome

Post by Barb@Invincea » Mon Nov 28, 2016 2:12 pm

sand1,

I am unable to reproduce the issue with the information provided.
I opened aliexpress.com (sandboxed Chrome + Win 10 x64) and was able to get to the login page without errors.

We need more info to see what's going on.

Regards.

sand1
Posts: 8
Joined: Sun Nov 27, 2016 6:17 am

Re: Com error in chrome

Post by sand1 » Mon Nov 28, 2016 3:26 pm

It is possible that google released a newer ver of chrome in my grographical erea or possibly that ali express site server for my erea had updated and yours didnt or vice versa . I stumbled upon different issues around the globe with ali express site before. I live in israel .

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Com error in chrome

Post by Barb@Invincea » Mon Nov 28, 2016 4:28 pm

sand1,

I understand, however, without information I cannot repro the issue.
If you experience the problem again, please be sure to capture the error message( s) and all the information requested on my previous post (or here http://forums.sandboxie.com/phpBB3/view ... 11&t=19746 )

Thank you.

sand1
Posts: 8
Joined: Sun Nov 27, 2016 6:17 am

Re: Com error in chrome

Post by sand1 » Tue Nov 29, 2016 7:07 am

Also i installed all the latest windows updates .

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