Uninstall & remove all traces

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Organdude
Posts: 3
Joined: Wed Jul 08, 2009 7:25 am

Uninstall & remove all traces

Post by Organdude » Wed Jul 08, 2009 7:33 am

Hi Everyone,

For the time being, I need to uninstall Sandboxie and remove all traces of the program from my wife’s PC.
However after uninstalling with Revo Uninstaller I have discovered a leftover Sandbox folder in the main directory of the C: drive.

Questions:
Is it safe to delete this folder and all of its contents?
Are there any other leftover remnants in other locations that can also be safely deleted?

Thanks for any feedback,

Organdude

Guest10
Posts: 5124
Joined: Sun Apr 27, 2008 5:24 pm
Location: Ohio, USA

Post by Guest10 » Wed Jul 08, 2009 9:03 am

Assuming that you mean C:\Sandbox, then yes - delete the folder if Sandboxie has been uninstalled.
I assume that the C:\Program Files\Sandboxie folder is gone.
The 'sandboxie.ini' file should also be gone, from the Windows folder.
Paul
Win 10 Home 64-bit (w/admin rights) - Zone Alarm Pro Firewall, MalwareBytes Premium A/V, Cyberfox, Thunderbird
Sandboxie user since March 2007

Organdude
Posts: 3
Joined: Wed Jul 08, 2009 7:25 am

Post by Organdude » Wed Jul 08, 2009 10:46 am

Thanks for your reply Guest10! :D

Yes, the correct location for the folder that I was asking about is: C:\Sandbox

The other file by the way was not removed after uninstalling, but I will delete it as well: C:\Program Files\Sandboxie

Are there any other leftover bits and pieces: regsitry, context menu, etc.?

I'm troubleshooting some problems right now and I'm hoping that a clean uninstall of Sanboxie will help eliminate it from the list of possible suspects.

Any further input or suggestions would always be appreciated!

Guest10
Posts: 5124
Joined: Sun Apr 27, 2008 5:24 pm
Location: Ohio, USA

Post by Guest10 » Wed Jul 08, 2009 1:41 pm

It doesn't sound like a complete uninstall, if the Program Files folder wasn't deleted.

I would use Windows Explorer, to make a couple of tests:
1) Right-click a file, and see if the "Run Sandboxed" entry is gone from the Windows Explorer's context menu
HKEY_CLASSES_ROOT\*\shell\sandbox
2) Do the same thing with a folder, to see that there is no "Run Sandboxed" entry there, as well.
HKEY_CLASSES_ROOT\Folder\shell\sandbox

From HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
"SandboxieControl" REG_SZ "C:\Program Files\Sandboxie\SbieCtrl.exe"
should be gone.

This doesn't mean that there aren't still numerous items scattered through-out the Registry, concerning Sandboxie. After all, Windows is notorious for caching information in the Registry, and failing to ever delete it. I can't think of anything else that needs to be removed.
Paul
Win 10 Home 64-bit (w/admin rights) - Zone Alarm Pro Firewall, MalwareBytes Premium A/V, Cyberfox, Thunderbird
Sandboxie user since March 2007

Guest

Post by Guest » Wed Jul 08, 2009 6:36 pm

The problem is sandboxie uninstaller, does not do a complete job one reason I don't want it on my system.
Close to 50 that I could find, entries left behind, probable more. This is not a windows problem, but the programmers.

Organdude
Posts: 3
Joined: Wed Jul 08, 2009 7:25 am

Post by Organdude » Thu Jul 09, 2009 5:16 am

Thanks again Guest10 for your response.

A clean removal tool is something the developers should look into; apparently others are experiencing similar issues:

http://www.sandboxie.com/phpbb/viewtopic.php?t=5876

http://www.sandboxie.com/phpbb/viewtopic.php?t=5848

Don’t get me wrong here, I think that Sandboxie is an excellent utility and I’ve used it on my own system without ever having a problem, however a clean uninstall tool would be a nice touch that would only enhance the image and credibility of the program. (Look at the banner at the top of the Sanboxie website: "Sandboxie / Trust No Program". What about trusting Sandboxie to make a clean departure when called upon?)

Hey, using Sandboxie is supposed to keep your system clean, so why should it be a challenge to clean your system of Sandboxie?

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