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Your new Sandboxie support engineer!

Posted: Mon Jun 22, 2015 12:52 pm
by Norm@invincea
Everyone,

A few weeks ago I wrote in response to one of @Buster’s posts that we would be investing in a full time forum support resource for the Sandboxie community. I explained that Sandboxie isn’t just important to Invincea, it’s a critical core piece of the commercial product that has brought us so much success over the years. As such, we want to continue to invest in Sandboxie so that all of you, the Sandboxie community, receive the level of support and attention you deserve.

With that I’d like to introduce all of you to Craig@invincea, your new dedicated support engineer! Craig comes to us with a long history of providing expert level support to user communities like yourselves, and we’re very proud to call him our newest Invincean. Please join me in welcoming Craig to the Invincea and Sandboxie families!

Norm

Re: Your new Sandboxie support engineer!

Posted: Mon Jun 22, 2015 1:03 pm
by Curt@invincea
Welcome Craig!

Re: Your new Sandboxie support engineer!

Posted: Mon Jun 22, 2015 1:04 pm
by Mr.X
Thank you Invincea team !
Welcome Craig.

Re: Your new Sandboxie support engineer!

Posted: Mon Jun 22, 2015 2:02 pm
by Buster
Welcome Craig!

I hope you become a Sandboxie expert very soon and you can provide the best support to the product.

Re: Your new Sandboxie support engineer!

Posted: Mon Jun 22, 2015 3:22 pm
by bo.elam
Hi Craig. Welcome to the forum. :)

Bo

Re: Your new Sandboxie support engineer!

Posted: Mon Jun 22, 2015 3:28 pm
by Dun
That's great info! Finally, after those years someone has been hired as supporter.
You are welcome Craig@Invincea! I can't wait to see you in action. ;)

BTW: I've felt this in the air http://forums.sandboxie.com/phpBB3/view ... 60#p110160

Re: Your new Sandboxie support engineer!

Posted: Tue Jun 23, 2015 5:43 pm
by lylejk
Good news indeed. Don't post very often since, for me, SBIE has been quite flawless, but I admit, I rarely tax SBIE; just browse mainly.

Anyway, I too welcome you Craig. :)

Re: Your new Sandboxie support engineer!

Posted: Wed Jun 24, 2015 3:05 pm
by Craig@Invincea
Thanks everyone! Looking forward to working with the real experts in this forum!

Re: Your new Sandboxie support engineer!

Posted: Thu Jun 25, 2015 8:21 am
by btm
Glad to have you on-board Craig! I look forward to bugging you..err seeing you around. =)

Re: Your new Sandboxie support engineer!

Posted: Thu Jun 25, 2015 12:39 pm
by Craig@Invincea
Please bug me :)

The forum does a great job in answering the huge majority of questions people seem to have. I'l try and recreate issues for users. Bugs & problems I'll look at too and work with Curt and his team.