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Sandboxie Crashing FireFox

Posted: Sun May 07, 2017 4:19 pm
by Simplelife123abc
Hi,

anyone know of this SBIE2224 crash code

Re: Sandboxie Crashing FireFox

Posted: Sun May 07, 2017 7:46 pm
by Syrinx
Yup it means it doesn't like you. I don't like you much either (joking)

Please include the following per http://forums.sandboxie.com/phpBB3/view ... 11&t=19746
The Windows version number? (i.e. Windows 7 32bit, 8.1 x64, etc)
:!: Sandboxie version number (SBIE v5.10? 5.06?)
:!: NAME & Version/build numbers of any applications involved? (Chrome v43, FF45 etc)
:!: Are you running antivirus/anti-malware software? (AVG, Live Essentials..etc)
..The more information the better

If you are getting the "Messages from Sandboxie" popup dialog with error messages, please don't post a picture.
Use the "Copy Contents to Clipboard and Close Window" button and paste the errors in your post.
This is much faster and is easier for everyone to read.
Copying the message and pasting it here might be quite helpful but the rest would also aid in figuring it out.

Re: Sandboxie Crashing FireFox

Posted: Thu May 11, 2017 10:10 am
by Simplelife123abc
Hi, Syrinx,

Sandboxie Version 5.18 (64bit)

OS Name Microsoft Windows 10 Pro
Version 10.0.15063 Build 15063

Macro ToolWorks Pro edition Version 8.3.5

Microsoft Essentials

FireFox 53.0.2 (64-bit)

Computer Specs

Code: Select all

Other OS Description 	Not Available
OS Manufacturer	Microsoft Corporation
System Name	COMP
System Manufacturer	ASUS
System Model	All Series
System Type	x64-based PC
System SKU	All
Processor	Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz, 3501 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date	American Megatrends Inc. 1202, 04/12/2014
SMBIOS Version	2.8
Embedded Controller Version	255.255
BIOS Mode	UEFI
BaseBoard Manufacturer	ASUSTeK COMPUTER INC.
BaseBoard Model	Not Available
BaseBoard Name	Base Board
Platform Role	Desktop
Secure Boot State	On
PCR7 Configuration	Binding Not Possible
Windows Directory	C:\WINDOWS
System Directory	C:\WINDOWS\system32
Boot Device	\Device\HarddiskVolume3
Locale	United Kingdom
Hardware Abstraction Layer	Version = "10.0.15063.0"
Username	Comp\Philip
Time Zone	GMT Summer Time
Installed Physical Memory (RAM)	32.0 GB
Total Physical Memory	31.9 GB
Available Physical Memory	29.3 GB

Re: Sandboxie Crashing FireFox

Posted: Thu May 11, 2017 10:21 am
by Barb@Invincea
Hello Simplelife123abc,

Do you have any addons installed in Firefox? What is the exact error message received?
Does the issue also occur in a new Sandbox?
Can you provide information regarding how are you reproducing the problem?

Last, but not least, have you tried the latest beta?:
http://forums.sandboxie.com/phpBB3/view ... 61&t=24329

Regards,
Barb.-

Re: Sandboxie Crashing FireFox

Posted: Thu May 11, 2017 9:51 pm
by Simplelife123abc
Hi Barb,

I will try this updated beta version and see how it goes. Ill report anything should it occur again.

Many thanks