SbieCtrl.exe unable to start correctly (0xc000007b)

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jhensman
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Joined: Mon Jun 02, 2014 5:17 am

SbieCtrl.exe unable to start correctly (0xc000007b)

Post by jhensman » Wed Jul 22, 2015 4:52 am

I am running Windows 7 SP1 64 bit and Chrome v44.0.2403.89 m. I am unable to run the Sandboxie Control and get the message: SbieCtrl.exe - The application was unable to start correctly (0xc000007b). I had to keep running an earlier version of Sandboxie previously because of this, but can't do this any more as recent releases of Chrome are not compatible with it.

Craig@Invincea
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Re: SbieCtrl.exe unable to start correctly (0xc000007b)

Post by Craig@Invincea » Wed Jul 22, 2015 8:55 am

jhensman wrote:I am running Windows 7 SP1 64 bit and Chrome v44.0.2403.89 m. I am unable to run the Sandboxie Control and get the message: SbieCtrl.exe - The application was unable to start correctly (0xc000007b). I had to keep running an earlier version of Sandboxie previously because of this, but can't do this any more as recent releases of Chrome are not compatible with it.
Can you please provide a SBIE dump file? Search your sandbox for dump files. All the latest versions of Chrome, FF etc are working with 4.20 and up.

jhensman
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Joined: Mon Jun 02, 2014 5:17 am

Re: SbieCtrl.exe unable to start correctly (0xc000007b)

Post by jhensman » Thu Jul 23, 2015 10:48 am

The only possible relevant thing I could find in the Sandbox was this debug.log file in the Chrome\Application directory:

[1218/092757:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[1218/092757:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[1218/092757:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[1218/092758:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0122/132815:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0122/134853:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0122/135413:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0122/162224:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0124/075640:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0131/161933:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0201/084437:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0201/084437:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0201/090434:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0204/141725:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0204/141725:ERROR:client_util.cc(307)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0331/165342:ERROR:client_util.cc(310)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0425/100212:ERROR:client_util.cc(293)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0521/165206:ERROR:client_util.cc(293)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0608/133114:ERROR:client_util.cc(327)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[1016/174932:ERROR:client_util.cc(327)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0324/100617:ERROR:client_util.cc(239)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded
[0529/093218:ERROR:client_util.cc(258)] Could not find exported function RelaunchChromeBrowserWithNewCommandLineIfNeeded

Where should I be looking?

Thanks,

Jim

Craig@Invincea
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Re: SbieCtrl.exe unable to start correctly (0xc000007b)

Post by Craig@Invincea » Thu Jul 23, 2015 11:13 am

I just ran Win7 x64 in a VM running the latest Version 44.0.2403.89m of Chrome. No issues I can see. What happens with you right click on Chome and select "run sandboxed"?

What about IE? or FF? do the work?

jhensman
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Re: SbieCtrl.exe unable to start correctly (0xc000007b)

Post by jhensman » Thu Jul 23, 2015 11:30 am

Sorry, I should have made clear. I can run Chrome in the Sandbox and the relevant services appear to be running OK. It is running Sbiectrl.exe that generates the error message.

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Re: SbieCtrl.exe unable to start correctly (0xc000007b)

Post by Curt@invincea » Mon Jul 27, 2015 1:49 pm

Something may have mixed up 32/64 versions of the CRT dlls. Uninstall Sbie and reinstall. If you still have the problem, delete these files by hand and then reinstall Sbie.

\windows\system32\mfc100u.dll
\windows\system32\msvcr100.dll
\windows\sysWOW64\mfc100u.dll
\windows\sysWOW64\msvcr100.dll

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