Hello,
I used Sandboxie 5.19 during the beta phase for a few weeks with Microsoft Office 2016 sandboxed (Word and Outlook) and faced only a few problems, that didn't stop me from working.
With the latest stable release 5.20 and Office 2016 with the latest updates from june, I get following license error:
The error message tells me, that the office license cannot be found and Office is getting closed.
I opened the program again in the sandbox, to view the status of my license:
The license is not shown and the whole submenu seems bugged. Don't know what's wrong here.
When I open the program without sandboxie, the menu looks like following:
The product is activated.
Can you fix this error please?
Thank you.
Microsoft Office 2013/16 - Cannot find your license [SOLVED]
Moderator: Barb@Invincea
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- Sandboxie Support
- Posts: 2337
- Joined: Mon Nov 07, 2016 3:10 pm
Re: Microsoft Office 2013/16 - Cannot find your license
Hello Inbox ,
Please see the discussion above.
This issue is still being worked on by the devs.
Regards,
Barb.-
Please see the discussion above.
This issue is still being worked on by the devs.
Regards,
Barb.-
Re: Microsoft Office 2013/16 - Cannot find your license
I also have the same problem, any update on this?
After the error occurs I must start outlook outside of the sandbox and it fixes the problem temporarily...
I have a few other friends that also have bought this program when I recommended them and they also have this problem now and are blaming me...
so please try to fix this soon....
Thanks
MERGED POST
To replicate the problem, please try to leave the outlook program running in the background for at least an hour and It will probably crash after a while and you will see the problem on next time you start outlook.
After the error occurs I must start outlook outside of the sandbox and it fixes the problem temporarily...
I have a few other friends that also have bought this program when I recommended them and they also have this problem now and are blaming me...
so please try to fix this soon....
Thanks
MERGED POST
To replicate the problem, please try to leave the outlook program running in the background for at least an hour and It will probably crash after a while and you will see the problem on next time you start outlook.
-
- Sandboxie Support
- Posts: 2337
- Joined: Mon Nov 07, 2016 3:10 pm
Re: Microsoft Office 2013/16 - Cannot find your license
Hello TalZac ,
The devs are still actively working on this issue.
Once a solution is found, it will be posted here.
Regards,
Barb.-
The devs are still actively working on this issue.
Once a solution is found, it will be posted here.
Regards,
Barb.-
-
- Sandboxie Support
- Posts: 2337
- Joined: Mon Nov 07, 2016 3:10 pm
Re: Microsoft Office 2013/16 - Cannot find your license
Fixed in Beta 5.21.2
viewtopic.php?f=62&t=24690
viewtopic.php?f=62&t=24690
Re: Microsoft Office 2013/16 - Cannot find your license
Yep, the beta version fixed it.
Windows 10 x64 CU with updates
Office 2016 Standard x32
Windows 10 x64 CU with updates
Office 2016 Standard x32
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