GOG Galaxy Alpha Client 100% cpu - keeps spawning processes

Please post your problem description here

Moderator: Barb@Invincea

Post Reply
demoQQ
Posts: 27
Joined: Fri Oct 04, 2013 1:43 pm

GOG Galaxy Alpha Client 100% cpu - keeps spawning processes

Post by demoQQ » Mon Apr 27, 2015 2:12 pm

Sandboxie v4.16 - Win 7 SP1 x64

GOG Galaxy is a gaming platform similar to Steam.

It's closed alpha but you can download here if you need to

'GalaxyCommunication.exe' is being open and closed over and over again, there's at least 10 copies running at a time.. causing 100% cpu usage

Image

resource access log

Code: Select all

(Drive)     \Device\CdRom0
(Drive)     \Device\HarddiskVolume2
(Drive)     \Device\HarddiskVolume3
(Drive)     \Device\HarddiskVolume4
Clsid       -------------------------------
File/Key    -------------------------------
Image       -------------------------------
Image       *:\program files\sandboxie\start.exe
Image       *:\programdata\gog.com\galaxy\redists\galaxycommunication.exe
Image       c:\program files\sandboxie\32\sbiedll.dll
Image       c:\program files\sandboxie\sbiedll.dll
Image       c:\programdata\gog.com\galaxy\redists\expat.dll
Image       c:\programdata\gog.com\galaxy\redists\pcre.dll
Image       c:\programdata\gog.com\galaxy\redists\pocofoundation.dll
Image       c:\programdata\gog.com\galaxy\redists\pocojson.dll
Image       c:\programdata\gog.com\galaxy\redists\poconet.dll
Image       c:\programdata\gog.com\galaxy\redists\pocoutil.dll
Image       c:\programdata\gog.com\galaxy\redists\pocoxml.dll
Image       c:\programdata\gog.com\galaxy\redists\zlib.dll
Image       c:\windows\system32\advapi32.dll
Image       c:\windows\system32\apphelp.dll
Image       c:\windows\system32\comdlg32.dll
Image       c:\windows\system32\gdi32.dll
Image       c:\windows\system32\imm32.dll
Image       c:\windows\system32\iphlpapi.dll
Image       c:\windows\system32\kernel32.dll
Image       c:\windows\system32\kernelbase.dll
Image       c:\windows\system32\lpk.dll
Image       c:\windows\system32\msctf.dll
Image       c:\windows\system32\msvcp110.dll
Image       c:\windows\system32\msvcr110.dll
Image       c:\windows\system32\msvcrt.dll
Image       c:\windows\system32\ntdll.dll
Image       c:\windows\system32\ole32.dll
Image       c:\windows\system32\rpcrt4.dll
Image       c:\windows\system32\sechost.dll
Image       c:\windows\system32\shell32.dll
Image       c:\windows\system32\shlwapi.dll
Image       c:\windows\system32\user32.dll
Image       c:\windows\system32\usp10.dll
Image       c:\windows\system32\version.dll
Image       c:\windows\system32\winnsi.dll
Image       c:\windows\system32\wtsapi32.dll
Image       c:\windows\syswow64\advapi32.dll
Image       c:\windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
Image       c:\windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
Image       c:\windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
Image       c:\windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
Image       c:\windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
Image       c:\windows\syswow64\crypt32.dll
Image       c:\windows\syswow64\cryptbase.dll
Image       c:\windows\syswow64\gdi32.dll
Image       c:\windows\syswow64\iertutil.dll
Image       c:\windows\syswow64\kernel32.dll
Image       c:\windows\syswow64\kernelbase.dll
Image       c:\windows\syswow64\lpk.dll
Image       c:\windows\syswow64\msasn1.dll
Image       c:\windows\syswow64\msctf.dll
Image       c:\windows\syswow64\msvcrt.dll
Image       c:\windows\syswow64\normaliz.dll
Image       c:\windows\syswow64\nsi.dll
Image       c:\windows\syswow64\ntdll.dll
Image       c:\windows\syswow64\profapi.dll
Image       c:\windows\syswow64\rpcrt4.dll
Image       c:\windows\syswow64\sechost.dll
Image       c:\windows\syswow64\shell32.dll
Image       c:\windows\syswow64\shlwapi.dll
Image       c:\windows\syswow64\sspicli.dll
Image       c:\windows\syswow64\user32.dll
Image       c:\windows\syswow64\userenv.dll
Image       c:\windows\syswow64\usp10.dll
Image       c:\windows\syswow64\wininet.dll
Image       c:\windows\syswow64\wintrust.dll
Image       c:\windows\syswow64\ws2_32.dll
Image       c:\windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_a4d3b9377117c3df\comctl32.dll
Ipc         -------------------------------
Ipc         \RPC Control\epmapper
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00000244
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00000604
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00000690
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000007FC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00000960
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000009CC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00000B68
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00000E94
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001060
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000011FC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000012A0
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001380
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000014B4
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001510
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001590
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000015AC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000015CC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM0000168C
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001A18
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001B38
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001B70
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001B7C
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001C1C
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001CA8
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001D10
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001D2C
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00001EF8
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00002044
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00002234
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000022FC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00002394
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000023EC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00002598
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000025A0
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000025BC
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000025C0
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM00002614
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000026C8
Ipc         \Sessions\1\BaseNamedObjects\POCOTRM000027EC
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_10220
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_1540
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_1680
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_2044
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_2400
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_2508
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_2920
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_3732
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_4192
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_4604
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_4768
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_4992
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_5392
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_5520
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_5548
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_5580
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_5772
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_580
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_6148
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_6456
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_6680
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_6732
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_6968
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7024
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7028
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7036
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7196
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7316
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7336
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7440
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7468
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_7928
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_8260
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_8424
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_8956
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9108
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9112
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9156
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9196
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9632
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9660
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9664
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9748
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9928
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_DcomLaunch
Ipc         \Sessions\1\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_RpcSs
Ipc      O  \KnownDlls\advapi32.dll
Ipc      O  \KnownDlls\COMDLG32.dll
Ipc      O  \KnownDlls\gdi32.dll
Ipc      O  \KnownDlls\kernel32.dll
Ipc      O  \KnownDlls\kernelbase.dll
Ipc      O  \KnownDlls\LPK.dll
Ipc      O  \KnownDlls\MSCTF.dll
Ipc      O  \KnownDlls\MSVCRT.dll
Ipc      O  \KnownDlls\ole32.dll
Ipc      O  \KnownDlls\rpcrt4.dll
Ipc      O  \KnownDlls\SHELL32.dll
Ipc      O  \KnownDlls\SHLWAPI.dll
Ipc      O  \KnownDlls\user32.dll
Ipc      O  \KnownDlls\USP10.dll
Ipc      O  \KnownDlls32\advapi32.dll
Ipc      O  \KnownDlls32\api-ms-win-downlevel-advapi32-l1-1-0.dll
Ipc      O  \KnownDlls32\api-ms-win-downlevel-normaliz-l1-1-0.dll
Ipc      O  \KnownDlls32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
Ipc      O  \KnownDlls32\api-ms-win-downlevel-user32-l1-1-0.dll
Ipc      O  \KnownDlls32\api-ms-win-downlevel-version-l1-1-0.dll
Ipc      O  \KnownDlls32\CRYPT32.dll
Ipc      O  \KnownDlls32\CRYPTBASE.dll
Ipc      O  \KnownDlls32\gdi32.dll
Ipc      O  \KnownDlls32\IERTUTIL.dll
Ipc      O  \KnownDlls32\kernel32.dll
Ipc      O  \KnownDlls32\kernelbase.dll
Ipc      O  \KnownDlls32\LPK.dll
Ipc      O  \KnownDlls32\MSASN1.dll
Ipc      O  \KnownDlls32\MSCTF.dll
Ipc      O  \KnownDlls32\MSVCRT.dll
Ipc      O  \KnownDlls32\NORMALIZ.dll
Ipc      O  \KnownDlls32\NSI.dll
Ipc      O  \KnownDlls32\profapi.dll
Ipc      O  \KnownDlls32\rpcrt4.dll
Ipc      O  \KnownDlls32\SHELL32.dll
Ipc      O  \KnownDlls32\SHLWAPI.dll
Ipc      O  \KnownDlls32\SspiCli.dll
Ipc      O  \KnownDlls32\user32.dll
Ipc      O  \KnownDlls32\USERENV.dll
Ipc      O  \KnownDlls32\USP10.dll
Ipc      O  \KnownDlls32\WININET.dll
Ipc      O  \KnownDlls32\WINTRUST.dll
Ipc      O  \KnownDlls32\WS2_32.dll
Ipc      O  \RPC Control\lsasspirpc
Ipc      O  \RPC Control\SbieSvcPort
Ipc      O  \Security\LSA_AUTHENTICATION_INITIALIZED
Ipc      O  \Sessions\1\Windows\SharedSection
Pipe        -------------------------------
Pipe        \Device\Afd
Pipe        \Device\USBPDO-12
Pipe        \Device\USBPDO-8
Pipe     O  \Device\Afd
WinCls      -------------------------------
WinCls   O  Shell_TrayWnd
WinCls   X  ShockwaveFlashFullScreen
adding "*\BaseNamedObjects*\POCOTRM*" to resource access -> ipc access -> direct access doesn't resolve the problem

not sure what to do
Top
Domochevsky
Posts: 125
Joined: Wed Jun 05, 2013 7:04 pm

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Domochevsky » Thu Jun 25, 2015 4:49 pm

Confirmed. This is indeed what happens. Completely unusable.
Top
RooJ
Posts: 82
Joined: Sun Dec 21, 2014 2:47 pm

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by RooJ » Tue Jun 30, 2015 12:03 pm

Are you installing GOG Galaxy sandboxed or installing it outside and then running it sandboxed afterwards?
Top
Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:
Contact Craig@Invincea

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Craig@Invincea » Tue Jun 30, 2015 1:07 pm

RooJ wrote:Are you installing GOG Galaxy sandboxed or installing it outside and then running it sandboxed afterwards?
That's a good question to start with..Thanks!
Top
Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:
Contact Craig@Invincea

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Craig@Invincea » Tue Jun 30, 2015 1:44 pm

In Win10 Build 10158, and using SBIE 5 (all testing internally at this time) it seems to behave with very little processor usage.
Top
Mr.X
Posts: 583
Joined: Sat Jul 13, 2013 9:34 am
Location: Mexico

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Mr.X » Tue Jun 30, 2015 1:48 pm

Craig@Invincea wrote:In Win10 Build 10158, and using SBIE 5 (all testing internally at this time) it seems to behave with very little processor usage.
Good news indeed! 8)
Windows 8.1 x64/x86 EN | Sandboxie latest beta or stable | All software latest versions unless stated otherwise
Top
Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:
Contact Craig@Invincea

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Craig@Invincea » Tue Jun 30, 2015 2:06 pm

screen shot
Attachments
win10-10158.jpg
10SBIE5
win10-10158.jpg (324.7 KiB) Viewed 2624 times
Top
Mr.X
Posts: 583
Joined: Sat Jul 13, 2013 9:34 am
Location: Mexico

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Mr.X » Tue Jun 30, 2015 2:11 pm

On Windows 8.1.3 x64 + SBIE 4.20 the average CPU usage of SandboxieCrypto.exe is 0.05% for each program.
Windows 8.1 x64/x86 EN | Sandboxie latest beta or stable | All software latest versions unless stated otherwise
Top
RooJ
Posts: 82
Joined: Sun Dec 21, 2014 2:47 pm

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by RooJ » Tue Jun 30, 2015 2:14 pm

I can replicate the issue if I install the software directly to a sandbox and run from there. GOG Galaxy saves logs in the following location:

C:\Sandbox\username\DefaultBox\user\all\GOG.com\Galaxy\logs

GalaxyClient.log

Code: Select all

2015-06-30 18:28:45:869 [galaxy_client][Information]: Log started. Application version: 1.0.2.958 (2015-05-16 17:02).
2015-06-30 18:28:45:869 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-06-30 18:28:45:869 [galaxy_client][Information]: Resetting preferences to default values
2015-06-30 18:28:45:869 [galaxy_client][Error]: File does not exist or directory path was passed to Serializer::Deserialize ('C:\ProgramData\GOG.com\Galaxy\environment.json')
2015-06-30 18:28:45:879 [galaxy_client][Information]: Setting downloads path to C:\GOG Games\!Downloads\temp
2015-06-30 18:28:45:879 [galaxy_client][Information]: Setting storage path to C:\ProgramData\GOG.com\Galaxy\storage
2015-06-30 18:28:45:879 [galaxy_client][Information]: Setting library path to C:\GOG Games
2015-06-30 18:28:45:879 [galaxy_client][Information]: Setting support path to C:\ProgramData\GOG.com\Galaxy\support
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= downloadThreadsCount, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= downloadSpeedLimit, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= lastErrorTimestamp, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= language, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Information]: Setting run at startup setting to true
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= GalaxyClient, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= window.x, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= window.y, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:889 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:889 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:889 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:889 [galaxy_client][Error]: Could not write preference for key= window.width, exception= Invalid argument.
2015-06-30 18:28:45:889 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:899 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:899 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:899 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:899 [galaxy_client][Error]: Could not write preference for key= window.height, exception= Invalid argument.
2015-06-30 18:28:45:899 [galaxy_client][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:28:45:899 [galaxy_client][Warning]: Failed getting token for process explorer.exe, checked processes: 47.
2015-06-30 18:28:45:899 [galaxy_client][Error]: Failure getting the exporloer.exe token. Last error code: 0
2015-06-30 18:28:45:899 [galaxy_client][Warning]: GetCurrentUserSID() failed
2015-06-30 18:28:45:899 [galaxy_client][Error]: Could not write preference for key= window.maximized, exception= Invalid argument.
2015-06-30 18:28:45:899 [galaxy_client][Information]: Service is currently not installed
2015-06-30 18:28:45:919 [galaxy_client][Information]: Service DACL updated successfully
2015-06-30 18:28:45:919 [galaxy_client][Information]: Service GalaxyClientService.exe installed
2015-06-30 18:28:45:919 [galaxy_client][Information]: Service is currently not installed
2015-06-30 18:28:45:929 [galaxy_client][Information]: Service DACL updated successfully
2015-06-30 18:28:45:929 [galaxy_client][Information]: Service GalaxyCommunication.exe installed
2015-06-30 18:28:45:929 [galaxy_client][Information]: Application initializer not allowing to continue execution. Return code: 0 (Returned successfully.).
2015-06-30 18:35:41:835 [galaxy_client][Information]: Log started. Application version: 1.0.2.958 (2015-05-16 17:02).
2015-06-30 18:35:41:845 [galaxy_client][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-06-30 18:35:42:346 [galaxy_client][Information]: GalaxyClientService started properly.
2015-06-30 18:35:42:846 [galaxy_client][Information]: GalaxyCommunication started properly.
2015-06-30 18:35:42:846 [galaxy_client][Information]: Requesting service to fix privileges for dir C:\Program Files\GalaxyClient
2015-06-30 18:35:42:876 [galaxy_client][Information]: Sending message of type 3 [Sequence Number: 2121561001], rseq 0 completed OK
2015-06-30 18:35:42:876 [galaxy_client][Information]: Request sent [Sequence Number: 2121561001], waiting for response...
2015-06-30 18:35:42:896 [galaxy_client][Information]: Sending data for fix priviliges request to service complete
2015-06-30 18:35:42:896 [galaxy_client][Information]: Sending client location to service
2015-06-30 18:35:43:397 [galaxy_client][Information]: Exception during sending request to service: Timeout (connect timed out: 127.0.0.1:9977)
2015-06-30 18:35:44:909 [galaxy_client][Information]: Exception during sending request to service: Timeout (connect timed out: 127.0.0.1:9977)
2015-06-30 18:35:46:972 [galaxy_client][Information]: GalaxyCommunication started properly.
2015-06-30 18:35:46:972 [galaxy_client][Information]: Exception during sending request to service: Timeout (connect timed out: 127.0.0.1:9977)
2015-06-30 18:35:48:524 [galaxy_client][Information]: Exception during sending request to service: Timeout (connect timed out: 127.0.0.1:9977)
GalaxyClientService.log

Code: Select all

2015-06-30 18:35:41:925 [galaxy_service][Information]: Log started. Application version: 1.0.2.958 (2015-05-16 17:02).
2015-06-30 18:35:41:925 [galaxy_service][Information]: Operating system: Windows 7/Server 2008 R2 6.1 (Build 7601: Service Pack 1) (IA32)
2015-06-30 18:35:41:935 [galaxy_service][Information]: Service starting
2015-06-30 18:35:41:935 [galaxy_service][Information]: Started to listen on port 9978
2015-06-30 18:35:42:846 [galaxy_service][Information]: ServiceServer connected
2015-06-30 18:35:42:846 [galaxy_service][Information]: Received FixDirectoryPrivilegesRequest 2121561001
2015-06-30 18:35:42:886 [galaxy_service][Information]: Setting directory permissions for C:\Program Files\GalaxyClient OK
2015-06-30 18:35:42:886 [galaxy_service][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:35:42:886 [galaxy_service][Warning]: Failed getting token for process explorer.exe, checked processes: 48.
2015-06-30 18:35:42:886 [galaxy_service][Warning]: Setting registry permissions for games FAILED
2015-06-30 18:35:42:886 [galaxy_service][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:35:42:896 [galaxy_service][Warning]: Failed getting token for process explorer.exe, checked processes: 48.
2015-06-30 18:35:42:896 [galaxy_service][Warning]: Setting registry permissions for client FAILED
2015-06-30 18:35:42:896 [galaxy_service][Warning]: OpenProcessToken failed while getting process token from process explorer.exe, error code= 5
2015-06-30 18:35:42:896 [galaxy_service][Warning]: Failed getting token for process explorer.exe, checked processes: 48.
2015-06-30 18:35:42:896 [galaxy_service][Warning]: Setting registry permissions for Galaxy FAILED
2015-06-30 18:35:42:896 [galaxy_service][Information]: FixDirectoryPrivilegesRequest complete: 0
2015-06-30 18:35:42:896 [galaxy_service][Information]: Sending response of type 4 [Sequence Number: 2121561001], rseq 2121561001. completed OK
2015-06-30 18:35:42:896 [galaxy_service][Information]: FixDirectoryPrivilegesRequest response sent
2015-06-30 18:35:42:896 [galaxy_service][Information]: Connection closed by remote host
2015-06-30 18:35:42:896 [galaxy_service][Information]: ServiceConnectionHandler disconnecting
It's beta so I'll forgive them for "exporloer.exe" in the client log
Top
Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:
Contact Craig@Invincea

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Craig@Invincea » Tue Jun 30, 2015 4:07 pm

It may need to be recovered outside of SBIE then right click, run as sandboxed to work.
Top
Domochevsky
Posts: 125
Joined: Wed Jun 05, 2013 7:04 pm

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Domochevsky » Wed Jul 01, 2015 2:28 pm

I have indeed installed it into the sandbox, with little interest in moving it outside. >_>
(I'm trying to keep my computer clean and sorted.)

Lemme check those logs...
...yeah, they mirror what RooJ has. Lots of access denied (5) errors looped.
Top
Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:
Contact Craig@Invincea

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Craig@Invincea » Wed Jul 01, 2015 3:33 pm

It def doesn't like being installed sandboxed, that's for sure.
Top
Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:
Contact Craig@Invincea

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Craig@Invincea » Thu Jul 02, 2015 11:11 am

Domochevsky wrote:I have indeed installed it into the sandbox, with little interest in moving it outside. >_>
(I'm trying to keep my computer clean and sorted.)

Lemme check those logs...
...yeah, they mirror what RooJ has. Lots of access denied (5) errors looped.
As of this morning, the Devs are still looking @ the issue.
Top
Buster
Posts: 2576
Joined: Mon Aug 06, 2007 2:38 pm
Contact:
Contact Buster

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Buster » Thu Jul 02, 2015 11:45 am

@Craig:

Norm told you would be debugging and researching issues (http://forums.sandboxie.com/phpBB3/view ... 68#p109368) but I have the feeling you are not doing that.

Are you already doing that tasks? Will you do them in the future? Are not there plans you do that?

Comment, please.
Top
Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area
Contact:
Contact Craig@Invincea

Re: GOG Galaxy Alpha Client 100% cpu - keeps spawning proces

Post by Craig@Invincea » Thu Jul 02, 2015 12:20 pm

Buster wrote:@Craig:

Norm told you would be debugging and researching issues (http://forums.sandboxie.com/phpBB3/view ... 68#p109368) but I have the feeling you are not doing that.

Are you already doing that tasks? Will you do them in the future? Are not there plans you do that?

Comment, please.
Buster, I take issue with you comment about "feeling I'm not doing that..." Please be mindful of your tone and assumptions. :!:

Yes, I'm not here to make promises or work on a timeline of your expectations. My timeline is what the SBIE community as a whole desires and how best to go about fixing issue that may be the priority at that moment. One of my duties to to curate problems that need attention and assist the Devs. Prioritize those tasks, gather data, passed that to them. I'm here to keep a dialogue open & give updates when needed and continue ongoing troubleshooting (with the Forum community as a major contributor.)

As for Recreating issues and problem, Yes. I have VMs of XP-Win10 to test on..... Of course, that depends on the issue and severity on what resources we will use and what gets tested to recreate. Looking into and recreating these problems take considerable time and that has to be managed. I'm gathering what I can related to SBIE issues (errors, debugs, etc) pertaining to issues that other forum folks can't solve or have/share same experiences or quirks while also working with Curt and members of his team. If it's something I can try guide users to already solved (or similar issues) then I will. Issues like GOG will be looked into and prioritized as required, but no one can guarantee that any one problem will be solved adequately nor can we adhere to a strict time schedule that meets everyone's expectations. The goal is to do the best we can.
Top
Post Reply

Return to “Problem Reports”

Who is online

Users browsing this forum: No registered users and 1 guest