Issue EM Client

If it's not about a problem in the program
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walter40
Posts: 1
Joined: Tue Nov 01, 2016 3:35 am

Issue EM Client

Post by walter40 » Mon Jan 30, 2017 1:26 am

Hello,

I´ve bought Sandboxie and would like to sandbox my mail application (EM Client) I run as a standard user on my Windows 10 Home 64-bit.
I´ve added the entire EM Client folder to forced folders in sandboxie so it always starts sandboxed. The program executes as it should in a sandbox as it should, but problem is that whenever I want to read an email I get the prompt for admin password but still cant read the email. The preview window is just black. It happens to every mail I try to read.
Is there a setting somewhere I´ve missed?

If I start EM Client just by the .exe through Sandboxie it behaves as a freshly installed (sandboxed) EM Client, not registered and no emails.


thanks,
Richard
Last edited by Barb@Invincea on Mon Jan 30, 2017 10:25 am, edited 1 time in total.
Reason: Removed off-topic comment.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Issue EM Client

Post by Barb@Invincea » Mon Jan 30, 2017 12:08 pm

Hello walter40,

Wha'ts your Sandboxie version?
Do you have any Antivirus software installed?
Do you have the eM Client template added to your Sandbox? (Right click on your Sandbox --> Sandbox Settings --> Applications---> Email reader --> eM Client

I found a thread that might help out:
http://forums.sandboxie.com/phpBB3/view ... il#p123854

Can you try running EM Client as administrator and see if that alleviates the issue?
Make sure to review the thread above for other suggestions.

Regards,
Barb.-

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