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Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]
Posted: Thu Apr 12, 2018 12:44 pm
by Malcom
I am using Windows 8.1 Pro x32 and since a Windows update last night Sandboxie 5.24 has stopped working!
It won't start, displaying message "SBIE2331 Service start failed: [22/5] Access is denied."
I am only running Windows Firewall and Defender as protection.
I have tried reinstalling sandboxie to no effect.
Re: Windows 8.1 update breaks sandboxie.
Posted: Thu Apr 12, 2018 12:51 pm
by Barb@Invincea
Hello Malcom ,
I am currently downloading the latest updates for Win 8.1 x86.
In the meantime, can you provide the KB#s involved?
Is secure boot enabled?
Regards,
Barb.-
Re: Windows 8.1 update breaks sandboxie.
Posted: Thu Apr 12, 2018 1:19 pm
by m1ma
i have the same issue, win 8.1 32x,
windows updated 14th of may,
kb4093114, kb2976978 may be related..
is there any workaround for this?
Re: Windows 8.1 update - KB4093114 / SBIE2331 Access is denied.
Posted: Thu Apr 12, 2018 1:29 pm
by Barb@Invincea
All,
I finished updating/testing. The culprit seems to be KB4093114 and it affects Windows 8.1 x86 only (x64 worked fine after applying that update).
I have made the devs aware.
Other than removing the KB, there is no workaround at this time.
Regards,
Barb.-
Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24
Posted: Sat Apr 14, 2018 12:04 am
by RangerX
Is there no end to MS incompetence? Have they never heard of testing? It's not like Sandboxie is some insignificant, obscure product.
I have the same issues. Was running SBIE 5.22 on W8.1 x32 and applied KB4093114. Sandboxie no longer worked. Received message "SBIE2331 Service start failed". Upgraded to SBIE 5.24 and Sandboxie still failed. Uninstalled KB4093114 and Sandboxie now working fine.
Awaiting for direction from Sandboxie...
BTW, Sandboxie is an awesome product, Won't browse without it!
Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24
Posted: Mon Apr 16, 2018 4:39 pm
by safemist
Same problem here 8.1 x86
Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]
Posted: Tue Apr 17, 2018 4:18 pm
by Barb@Invincea
Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]
Posted: Tue Apr 17, 2018 8:13 pm
by RangerX
I installed the Sanboxie 5.25.1 Beta from the above link. Sandboxie worked okay.
I then reinstalled KB4093114 and Sandboxie continues to work okay.
So far so good.
Thank you for your prompt response to the problem and resolving it so quickly.
Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]
Posted: Tue Apr 17, 2018 10:17 pm
by bdg2
That page just says "You are not authorised to read this forum."
Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]
Posted: Wed Apr 18, 2018 11:29 am
by Barb@Invincea
Hello bdg2,
The permissions were corrected last night.You should be able to access it now.
Regards,
Barb.-