SandboxIE 2.86 on Windows 2000 SP4

mobbz · Post by **mobbz** » Thu Apr 26, 2007 11:19 am

Hello,

I've got some major problems with Sandboxie 2.86 and Windows 2000 SP4
- I've installed Sandoxie 2.86 on three Windows 2000 systems.
- On every system a sandboxed Internet Explorer crashes after trying to open a random site. The Internet Explorer starts to load the site (I know that, because the title changes), but then it crashes.
- Besides: a message appears after closing the Internet Explorer:
SBIE2208 Cannot remove registry hive: [C0000121]

Any suggestions?

Thanks.

mobbz

SnDPhoenix · Post by **SnDPhoenix** » Thu Apr 26, 2007 12:53 pm

here check this thread:
http://sandboxie.com/phpbb/viewtopic.php?t=1364

mobbz · Post by **mobbz** » Wed May 02, 2007 2:43 am

thanks for your reply, but that is not a solution for my problem.

Further suggestions?

tzuk · Post by **tzuk** » Wed May 02, 2007 7:31 pm

Usually these kind of 'unexplained mysteries' indicate some conflict with a third party security program such as anti-virus and firewall. Which ones are you using?

* * *

By the way, perhaps it should be noted that SBIE1242 was changed to SBIE2208 in version 2.86.

(The messages number has to do with which component in Sandboxie is issuing the message.)

mobbz · Post by **mobbz** » Thu May 03, 2007 5:12 am

Thank's for your reply, tzuk.

Softwin Bitdefender 10 Internet Security is installed on 2 of the systems.
On the third system ist neither a virusscanner nor a firewall installed.

Mysterious, isn't it!?

Further suggestions?

Thank's

SnDPhoenix · Post by **SnDPhoenix** » Thu May 03, 2007 2:15 pm

only thing i can say then would be for you to run a trace and see if anything is blocked, http://www.sandboxie.com/index.php?SandboxieTrace

tzuk · Post by **tzuk** » Fri May 04, 2007 6:45 am

mobbz wrote:Softwin Bitdefender 10 Internet Security is installed on 2 of the systems.
On the third system ist neither a virusscanner nor a firewall installed.

Sorry, I never noticed before that you're seeing the same problem on three different computers.

But there must be something in common to all three, that is causing this.

Are the three computers from the same maker?

mobbz · Post by **mobbz** » Fri May 04, 2007 11:06 am

No. Every system is hardware-based different.

The only thing they have in common is Windows 2000 SP4. It is installed from the same media. But beside SandboxIE, there is no application causing problems. So it is improbable that the Windows installation is "corrupt".

I've not tried to do the "trace-thing" SnDPhoenix suggested. I'll give it a try in the near future.

Thanks.

tzuk · Post by **tzuk** » Sat May 05, 2007 8:06 am

The only thing they have in common is Windows 2000 SP4

There must be something else in common. I have Sandboxie running quite well on a Windows 2000 SP4. However, I also have Update Rollup R1 for Windows 2000 SP 4. Will you consider applying this last update to see if it makes a difference?

mobbz · Post by **mobbz** » Mon May 07, 2007 8:16 am

The installations has been updated by a Microsoft WSUS-server. Each update which has been released for Windows 2000 is installed.

I've got new information about the problem:
- The Internet Explorer is not - really - crashing
- It appears like that because it hangs for about 1min 30sec
- After that timeperiod, the IE6 works how it should
- There is no problem if I use Mozilla Firefox 2
- After closing the last sandboxed process (iexplore.exe or firefox.exe) the Sandbox message SBIE2208 appears

Maybe this helps.

martinr · Post by **martinr** » Mon May 07, 2007 12:30 pm

I'm having similar symptoms but with Outlook Express (see my postings under Laptop Locking Up). I'm also on Windows 2000 SP4 fully up to date with critical updates.

My Outlook Express also takes 90 seconds to open and appears to work once it's opened but it is a little unstable in that it doesn't take much before it'll stop responding and I'll have to do a hard shutdown. On the other hand, Internet Explorer opens as quckly as normal and seems to work without problem.

I've done a Sandboxie trace and used Debugview as recommended by tzuk in his earlier posting to you and am waiting his response to an entry I found in the Debugview log that coincides with the start of the 90-second delay in loading Outlook Express.

martinr · Post by **martinr** » Sat May 12, 2007 9:04 pm

Interesting thing: tonight I moved my Favorites folder to a different location to check something for another Sandboxie user and then moved it back to its original location, and, perhaps more to the point, I went to Windows Critical Updates and got the May updates (KBs 931768, 922770 and 917283) and now both my I.E. and Outlook Express take 1.5 minutes to load (whereas until tonight just O.E. had that problem). In a way, I guess the consistency between IE and OE is reassuring and tzuk is also investigating this snag under the posting Laptop Locking Up.

I assume from your posting that your snag started well before the May critical updates were issued and so has nothing directly to do with them.

(Of course, when I visited Windows Update I did so with a non-sandboxed version of I.E.)

tzuk · Post by **tzuk** » Sun May 13, 2007 11:00 am

martinr wrote:got the May updates (KBs 931768, 922770 and 917283)

Ah! Maybe I could experience the problem first hand if I update my Windows 2000 box with all the latest updates. I'll give it a try.

martinr · Post by **martinr** » Mon May 14, 2007 3:23 am

Let's hope you see it, too, Ronen.

By the way, I decided to see if I could clear the 1.5 minute delay in loading I.E. by inserting the line:

OpenPipePath=\Device\NamedPipe\ntsvcs

into Sandboxie.ini (at the end of the [Default Box] section) - just as I had seen it clear the 1.5 minute delay in loading Outlook Express - and it works, so I have decided to leave this line in the .ini file for the moment. at least until, hopefully, the source of the problem is located.

mobbz · Post by **mobbz** » Mon May 21, 2007 8:12 am

I've tried to use the OpenPipePath, martinr mentioned, on my system and it works. Thanks for that.

But the messagebox "SBIE2208 Cannot remove registry hive: [C0000121]" appears further on.

Is there any solution to solve that?

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SandboxIE 2.86 on Windows 2000 SP4

SandboxIE 2.86 on Windows 2000 SP4

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