In the latest version (5.24), Sandboxie always need admin permissions to save something in the Downloads folder[SOLVED]

[Aya_Tachibana]

Hello everyone.

I have been using Sandboxie for wuite some time without any problem, but since the last update, something has been quite annoying for me.

I do use my computer with a normal account (not administrator), and I use Sandboxie with my browsers (Firefox, Chrome and Opera), and everytime I download something, I always need to do a quick recovery manually from the downsloads folder to actually save the file on my computer (security purposes).

But after the last update, it always asks for administrator permissions to do the quick recovery in my downloads folder (so it actually uses the UAC to do that), even if I'm not using the admin account. This is not a game breaker, but it's really annoying.

Is there anyway to fix this?

Thank your for the help

Some information:
- CPU: Intel Core i5 4200U
- GPU: Nvidia GeForce 740M - 2GB
- RAM: 8GB
- Windows 10 1709 (16299.309) 64 bits
- Sandboxie have a lifetime license

[Barb@Invincea]

Hello Aya_Tachibana,

This is the required info that we need in order to test/trobuleshoot the issue:
viewtopic.php?f=11&t=19746

Does the problem occur in a new sandbox with default settings?
Sandbox --> Create new Sandbox
Do not copy settings from existing Sandboxes

Also, please post the output of your configuration file.
Configure -->Edit configuration
Copy/paste the output
Highlight the output and click on the "</>" button to format it in the forums.

Regards,
Barb.-

[Aya_Tachibana]

Hello Aya_Tachibana,

This is the required info that we need in order to test/trobuleshoot the issue:
viewtopic.php?f=11&t=19746

Does the problem occur in a new sandbox with default settings?
Sandbox --> Create new Sandbox
Do not copy settings from existing Sandboxes

Also, please post the output of your configuration file.
Configure -->Edit configuration
Copy/paste the output
Highlight the output and click on the "</>" button to format it in the forums.

Regards,
Barb.-

To answer your questions:

1 - Windows 10 1709 (16299.309) 64 bits
2 - Sandboxie 5.24 - 64-bits
3 - Using Firefox (59.0.1), Chrome (65.0.3325.162) and Opera (51.0.2830.55), the problem occurs in all three browsers
4 - I'm currently running Avast Premier as my AV. I also have other on-demand scanners (ESET Online Scanner, Malwarebytes, ADW Cleaner, EEK).
5 - To reproduce this issue, just use the browser inside the Sandbox, and after downloading something, trying to recovery it will always tell that you need admin permissions.
6 - It shows no errors here
7 - Creating a new sandbox doesn't fix the issue.


Here is both configuration of both sandboxes:

Code: Select all

[GlobalSettings]

Template=OfficeClickToRun
Template=WindowsRasMan
Template=7zipShellEx
Template=Avast_Antivirus
Template=WindowsLive
Template=OfficeLicensing

[UserSettings_086401B3]

SbieCtrl_UserName=hiro
SbieCtrl_NextUpdateCheck=1522102210
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_ShowWelcome=n
SbieCtrl_WindowCoords=102,221,1066,417
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300
SbieCtrl_HideWindowNotify=n
SbieCtrl_AutoApplySettings=n
SbieCtrl_SettingChangeNotify=n
SbieCtrl_EnableLogonStart=n
SbieCtrl_EnableAutoStart=y
SbieCtrl_AddDesktopIcon=n
SbieCtrl_AddQuickLaunchIcon=n
SbieCtrl_AddContextMenu=y
SbieCtrl_AddSendToMenu=y
SbieCtrl_BoxExpandedView=NormalBox,TorrentBox

[TorrentBox]

ConfigLevel=7
Template=WindowsFontCache
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
BorderColor=#FF8000
Enabled=y
AutoDelete=y
NeverDelete=n
CopyLimitKb=491520
CopyLimitSilent=y
BoxNameTitle=n
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
ForceProcess=opera_autoupdate.exe
ForceProcess=opera.exe
ForceProcess=qbittorrent.exe
ForceProcess=qbitto~1.exe
ForceFolder=C:\Users\Hiro\Secure Testing
ForceFolder=C:\Users\Hiro\AppData\Local\Programs\Opera
BlockNetworkFiles=y
NotifyStartRunAccessDenied=y

[NormalBox]

ConfigLevel=7
Template=Chrome_Profile_DirectAccess
Template=Chrome_Sync_DirectAccess
Template=Chrome_Preferences_DirectAccess
Template=Chrome_Passwords_DirectAccess
Template=Chrome_Cookies_DirectAccess
Template=Chrome_History_DirectAccess
Template=Chrome_Bookmarks_DirectAccess
Template=Chrome_Force
Template=Firefox_Profile_DirectAccess
Template=Firefox_Session_DirectAccess
Template=Firefox_Passwords_DirectAccess
Template=Firefox_Cookies_DirectAccess
Template=Firefox_Bookmarks_DirectAccess
Template=Firefox_Force
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=WindowsFontCache
BorderColor=#FFFF00,off
Enabled=y
NeverDelete=n
CopyLimitKb=49152
CopyLimitSilent=y
BoxNameTitle=-
RecoverFolder=%My Video%
RecoverFolder=%My Music%
RecoverFolder=%My Pictures%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%

[Barb@Invincea]

Hello Aya_Tachibana,

I created a user account on Win 10 x64+ Sbie 5.24 and I had no issues recovering files downloaded from web browsers.

Have you checked the NTFS permissions of the locations you are trying to recover to?
Are you able to recover things to other folders? (Try the Desktop, for example).
Are you able to download things to them without using Sandboxie?

If you open Windows Explorer (Right click on your Sandbox --> Run Sandboxed --> Run Windows Explorer), can you navigate to the location ?
Is it a network location?
Is UAC disabled?

Regards,
Barb.-

[Aya_Tachibana]

Hello Aya_Tachibana,

I created a user account on Win 10 x64+ Sbie 5.24 and I had no issues recovering files downloaded from web browsers.

Have you checked the NTFS permissions of the locations you are trying to recover to?
Are you able to recover things to other folders? (Try the Desktop, for example).
Are you able to download things to them without using Sandboxie?

If you open Windows Explorer (Right click on your Sandbox --> Run Sandboxed --> Run Windows Explorer), can you navigate to the location ?
Is it a network location?
Is UAC disabled?

Regards,
Barb.-

I just tested Firefox without the sadbox active, and it works normally.
But after that, now I can save to the downloads folder without the admin permission. In other words, it's now back to normal.

I don't know why, but well, I will accept it.

If it starts asking for admin permissions, I will post here again.

Thank you.

[Aya_Tachibana]

Hello, and sorry, but the problem is back

I will first answwer the questions you asked:

1 - Yes, I checked the permissions, and I should be able to revoer it
2 - I tried to recover to other folders (in tthis case, My Documents), but it still asks for the admin permissions
3 - Yes, I can normally download without using Sandboxie
4 - Yes, I can navigate to that location noormally when I use explorer.exe sandboxed
5 - No, it's not a network location
6 - UAC is enabled

I even tried to reinstall Sandboxie (and even deleting the configuration files), but it still asks for the permission.

Any other ideas?

Thank you.

[Barb@Invincea]

Hello Aya_Tachibana,

Did you try a new Sandbox with default settings?
Are you able to navigate to the location via Sandboxed Explorer?

I'm currently running Avast Premier as my AV. I also have other on-demand scanners (ESET Online Scanner, Malwarebytes, ADW Cleaner, EEK).

---> Try disabling these one at a time and see if it makes a difference, test using a new Sandbox with default settings and delete the contents after each test.

Regards,
Barb.-