Please post your problem description here
Moderator: Barb@Invincea
-
lwc
- Posts: 332
- Joined: Tue Dec 19, 2006 6:37 am
Post
by lwc » Thu Sep 14, 2017 2:42 pm
Kindle Previewer is a freeware from Amazon that allows to open, preview and convert various documents into the Amazon Kindle format.
I used to be able to install v2 sandboxed without a problem but after installing v3 sandboxed:
- No program pops up.
- Alt+Tab doesn't show the program.
- Task Manager does show it (with User name "ANONYMOUS LOGON").
- Sandboxie Control shows this:
- Kindle Previewer 3 sandboxed
- kindle sandboxed.png (18.75 KiB) Viewed 557 times
- Installing v3 also installs v2, and it still works! The two versions have dual folders in %LOCALAPPDATA%\Amazon.
-
Barb@Invincea
- Sandboxie Support
- Posts: 2337
- Joined: Mon Nov 07, 2016 3:10 pm
Post
by Barb@Invincea » Thu Sep 14, 2017 2:50 pm
Hello lwc,
What are your OS, Antivirus and Sandboxie versions?
Does the issue occur in a new Sandbox with default settings?
Regards,
Barb.-
-
lwc
- Posts: 332
- Joined: Tue Dec 19, 2006 6:37 am
Post
by lwc » Sat Sep 16, 2017 2:40 am
Windows 10, none (only a manual on-demand one), v5.20.
Yes.
-
Barb@Invincea
- Sandboxie Support
- Posts: 2337
- Joined: Mon Nov 07, 2016 3:10 pm
Post
by Barb@Invincea » Mon Sep 18, 2017 2:08 pm
Hello lwc,
I was able to repro the issue in Windows 10 x 64 CU, and couldn't find any workarounds ( I did not get version 2 installed after installing v3).
I'll make the devs aware and update this thread if anything comes up.
Regards,
Barb.-
-
lwc
- Posts: 332
- Joined: Tue Dec 19, 2006 6:37 am
Post
by lwc » Thu Sep 21, 2017 3:59 am
Barb@Invincea wrote: ↑Mon Sep 18, 2017 2:08 pm
( I did not get version 2 installed after installing v3).
You're right, I guess I had leftovers when I thought my Sandboxie was previously deleted.
Anyway, Amazon's FAQ (in the aforementioned link) contains ("Can I continue using...?") a link for the last v2, if you want to compare.
Who is online
Users browsing this forum: No registered users and 1 guest