Problem with Wallet of Bitdefender

[laclac1]

Hi,

I have sandboxie 5.16 on Windows 10, and bitdefender Antivirus 2017.
My Firefox v50.1.0 is sandboxed.

But if I enabled the plugin "Wallet" of bitdefender i have the error "SBIE2335 Initialization failed for process bdwtxcr.exe [33 / 5]" each 5 sec.
SO it' s impossible to use Wallet with sandobixe.

Problem number 2 :
when you close the sandboxe, it's impossible to close bdwtxcr.exe in the sandboxie.
So the sandboxe is always enable. I have to reboot my pc to resolve the problem.
note: it's impossible to kill the process too (with firefox leader or not)

For information, the monitoring is:
(Drive) \Device\HarddiskVolume3
(Drive) \Device\HarddiskVolume4
Clsid -------------------------------
File/Key -------------------------------
Image -------------------------------
Ipc -------------------------------
Ipc \RPC Control\epmapper
Ipc \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_10732
Ipc \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_6876
Ipc \Sessions\1\BaseNamedObjects\SBIE_BOXED_DummyEvent_9836
Ipc \Sessions\1\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_DcomLaunch
Ipc \Sessions\1\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_RpcSs
Ipc \Sessions\1\BaseNamedObjects\SboxSession
Ipc O \KnownDlls\advapi32.dll
Ipc O \KnownDlls\bcryptPrimitives.dll
Ipc O \KnownDlls\combase.dll
Ipc O \KnownDlls\CRYPT32.dll
Ipc O \KnownDlls\gdi32.dll
Ipc O \KnownDlls\gdi32full.dll
Ipc O \KnownDlls\IMM32.dll
Ipc O \KnownDlls\kernel.appcore.dll
Ipc O \KnownDlls\kernel32.dll
Ipc O \KnownDlls\KERNELBASE.dll
Ipc O \KnownDlls\MSASN1.dll
Ipc O \KnownDlls\MSVCRT.dll
Ipc O \KnownDlls\PSAPI.DLL
Ipc O \KnownDlls\rpcrt4.dll
Ipc O \KnownDlls\sechost.dll
Ipc O \KnownDlls\shcore.dll
Ipc O \KnownDlls\ucrtbase.dll
Ipc O \KnownDlls\user32.dll
Ipc O \KnownDlls\win32u.dll
Ipc O \KnownDlls\WINTRUST.dll
Ipc O \RPC Control\DNSResolver
Ipc O \RPC Control\lsasspirpc
Ipc O \RPC Control\SbieSvcPort
Ipc O \Security\LSA_AUTHENTICATION_INITIALIZED
Ipc O \Sessions\1\Windows\ApiPort
Ipc O \Sessions\1\Windows\SharedSection
Ipc O \ThemeApiPort
Pipe -------------------------------
Pipe \Device\CNG
Pipe \Device\KsecDD
Pipe O \Device\Afd
WinCls -------------------------------
WinCls X Progman

[Barb@Invincea]

Hello laclac1,

There are known conflicts with SBIE and Bit Defender:
https://www.sandboxie.com/index.php?Kno ... itdefender
http://forums.sandboxie.com/phpBB3/view ... 11&t=21539

Here are some threads that may help setting it up (no guarantees):

http://forums.sandboxie.com/phpBB3/view ... er#p124822
http://forums.sandboxie.com/phpBB3/view ... xe#p103210

Regards,
Barb.-

[laclac1]

HI

Thank you for your answer.
But I read your doc but i don't have success.

"GO to Active Threat Control > and move the slider to "Off" "
is without effect because Wallet is a specific module without link with Active threat Control. Wallet manage just the passowrd in firefox. It's not really a module of security (antivirus).

"Sandbox settings>Program stop>Leader programs"
Doesn't work. It's impossible to kill an antivirus, and here, I think that bdwtxcr.exe is the module of antivirus with the same behaviour, so impossible to kill it.
Maybe you should exclude of the sandboxe, but i don't know if it's possible.

[bo.elam]

laclac1, I doubt you can get Wallet working with Sandboxie. If it can be done, you should disable it before running the browser sandboxed or better, uninstall the module or plugin.

Bo

[laclac1]

Thank you bo.elam

Sur I already disabled the plugin, because with it, I have the popup each 5 sec, so it's impossible to work :p
But I think it was a good tool :'(

I analyze just a little and wallet it's not a standalone plugin.
It call bitdefender in fact. And bitdefender isn't in the sandboxie, so I think wallet can't initiziale because I believe a program in a sandboxe can't call a program go out.