Please post your problem description here
Moderator: Barb@Invincea
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Unregistered
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by Unregistered » Mon Apr 09, 2007 10:21 am
I get a blue screen of death when I try to run a program in sandboxie 2.85. (Windows 2000 Professional [Service Pack 4]) After trying multiple times, the errors were kernel-related so I assume this is a problem with the sandboxie driver.
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tzuk
- Sandboxie Founder
- Posts: 16076
- Joined: Tue Jun 22, 2004 12:57 pm
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by tzuk » Mon Apr 09, 2007 3:42 pm
Can you mail me the related crash dump file?
tzuk
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Guest
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by Guest » Fri Apr 20, 2007 8:22 pm
I'd like to email it to you but my email provider (gmail) only allows 10mB attachments, and the crash dump file exceeds the limit, as it's 256mB. I would use a service like YouSentIt, but I have privacy concerns. Although, it's possible for me to upload it if you accept PGP-encrypted files.
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RonC
- Posts: 245
- Joined: Thu Jul 27, 2006 2:07 pm
- Location: Funchal, Madeira
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by RonC » Sat Apr 21, 2007 9:11 am
I am running the same OS as you are, and just about to go to 2.86. Does the reported problem persist with the latest version? Will wait with my install to hear the resolution.
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Guest
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by Guest » Sat Apr 21, 2007 12:27 pm
I'm not sure if the operating system is the issue, tzuk stated that he has tested sandboxie on Windows 2000 SP4. Although, the problem persists with the latest version. (2.86)
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tzuk
- Sandboxie Founder
- Posts: 16076
- Joined: Tue Jun 22, 2004 12:57 pm
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by tzuk » Sat Apr 21, 2007 6:10 pm
PLEASE don't send me a 250MB dump file. Instead configure your system to produce a minidump file, and send that. Or even better, identify the third-party software or driver that is causing the conflict, and tell me what it is.
tzuk
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Guest
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by Guest » Sun Apr 22, 2007 2:43 pm
I've analysed the crash dump file, it turns out I have an old installation of Kaspersky Antivirus Personal installed that I don't even use.
Thanks,
Anonymous Sandboxie User
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Guest
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by Guest » Sun Apr 22, 2007 2:45 pm
After uninstallling KAV and installing Sandboxie again, it works perfectly.
Sandboxie and KAV Conflict.
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tzuk
- Sandboxie Founder
- Posts: 16076
- Joined: Tue Jun 22, 2004 12:57 pm
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by tzuk » Sun Apr 22, 2007 7:01 pm
Nice.
tzuk
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