BSOD

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Unregistered

BSOD

Post by Unregistered » Mon Apr 09, 2007 10:21 am

I get a blue screen of death when I try to run a program in sandboxie 2.85. (Windows 2000 Professional [Service Pack 4]) After trying multiple times, the errors were kernel-related so I assume this is a problem with the sandboxie driver.

tzuk
Sandboxie Founder
Sandboxie Founder
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Post by tzuk » Mon Apr 09, 2007 3:42 pm

Can you mail me the related crash dump file?
tzuk

Guest

Post by Guest » Fri Apr 20, 2007 8:22 pm

I'd like to email it to you but my email provider (gmail) only allows 10mB attachments, and the crash dump file exceeds the limit, as it's 256mB. I would use a service like YouSentIt, but I have privacy concerns. Although, it's possible for me to upload it if you accept PGP-encrypted files.

RonC
Posts: 245
Joined: Thu Jul 27, 2006 2:07 pm
Location: Funchal, Madeira

Same problem with 2.86?

Post by RonC » Sat Apr 21, 2007 9:11 am

:?: I am running the same OS as you are, and just about to go to 2.86. Does the reported problem persist with the latest version? Will wait with my install to hear the resolution.

Guest

Post by Guest » Sat Apr 21, 2007 12:27 pm

I'm not sure if the operating system is the issue, tzuk stated that he has tested sandboxie on Windows 2000 SP4. Although, the problem persists with the latest version. (2.86)

tzuk
Sandboxie Founder
Sandboxie Founder
Posts: 16076
Joined: Tue Jun 22, 2004 12:57 pm

Post by tzuk » Sat Apr 21, 2007 6:10 pm

PLEASE don't send me a 250MB dump file. Instead configure your system to produce a minidump file, and send that. Or even better, identify the third-party software or driver that is causing the conflict, and tell me what it is.
tzuk

Guest

Post by Guest » Sun Apr 22, 2007 2:43 pm

I've analysed the crash dump file, it turns out I have an old installation of Kaspersky Antivirus Personal installed that I don't even use.

Thanks,
Anonymous Sandboxie User

Guest

Post by Guest » Sun Apr 22, 2007 2:45 pm

After uninstallling KAV and installing Sandboxie again, it works perfectly.

Sandboxie and KAV Conflict.

tzuk
Sandboxie Founder
Sandboxie Founder
Posts: 16076
Joined: Tue Jun 22, 2004 12:57 pm

Post by tzuk » Sun Apr 22, 2007 7:01 pm

Nice.
tzuk

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