Explorer.exe and Dr. Watson.exe - Crashed!

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Xerye
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Explorer.exe and Dr. Watson.exe - Crashed!

Post by Xerye » Thu Sep 27, 2007 12:12 pm

Hey.
I just wanted to ask, if it's normal:
I got a sandboxed IE. I copyed some text and made right click on the Desktop.
Suddenly Explorer.exe and Dr. Warson.exe crashed.
This happenes every time.
Is this, because of SandboxIE?
THX
Greez

Paul_K
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Post by Paul_K » Thu Sep 27, 2007 1:09 pm

If you copied text from a sandboxed program such as IE, to the clipboard, you should be able to right-click on the Desktop and create a file there. So, no, it should not crash explorer.exe and Dr Watson. That works fine for me, using a sandboxed Firefox as the source of the text. (I'm using Sandboxie version 3.01.21)

On the other hand, trying to drag a link between a sandboxed and an unsandboxed browser is known to cause a crash for some users (myself included). Tzuk says he will investigate because dragging a link like that should not succeed, but it shouldn't cause a crash either. At least, that's my understanding.

Do you get crashes like that when you aren't using any sandboxed program?
XP Pro SP3

Xerye
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Post by Xerye » Thu Sep 27, 2007 4:26 pm

Do you get crashes like that when you aren't using any sandboxed program?
No. Only by sandboxed IE.

noway
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Post by noway » Wed Nov 21, 2007 11:59 am

In the XP Event Log, does it say that the explorer.exe error is in the module ole32.dll?

Xerye
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Post by Xerye » Wed Nov 21, 2007 1:52 pm

Thanks for reply :D
You're right - in the Log is ole32.dll mentioned.
Do you know anything about my problem?

tzuk
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Post by tzuk » Wed Nov 21, 2007 5:14 pm

Which version of Sandboxie are we talking about here? Dragging could crash Explorer in Sandboxie 3.02 and earlier, but is supposed to be fixed (actually, prevented) in version 3.20 and later.
tzuk

Xerye
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Post by Xerye » Wed Nov 21, 2007 5:23 pm

Which version of Sandboxie are we talking about here?
3.20.0.0 and earlier versions.
Dragging could crash Explorer
I know - but it happens, when i make right-klick on my desktop :shock:
If i make left-klick on my desktop and after that a right-klick, nothing happens - everything's fine :shock:
And the weird thing - this problem is only by having a sandboxed IE in in my taskbar...

tzuk
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Post by tzuk » Wed Nov 21, 2007 5:30 pm

Maybe you have a "shell extension" that gets confused. My right-click menu has this:

Arrange Icons By
Refresh
---
Paste
Paste Shortcut
Undo
---
New
---
Properties

Do you have any custom commands there?
tzuk

Xerye
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Post by Xerye » Wed Nov 21, 2007 5:35 pm

:lol:
I wanted to try - and right now, it chrashed :lol: (I forgot to klick left first :roll: )
After rebooting, I'll post here.

tzuk
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Post by tzuk » Wed Nov 21, 2007 5:41 pm

FYI, you don't have to reboot. You can press Ctrl+Shift+ESC, that brings up Task Manager. Then you switch to the Process tab and click End Process on everything that is called "drwtsn" or similar. Finally, use the File menu | Run action to start explorer.exe.
tzuk

Xerye
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Post by Xerye » Wed Nov 21, 2007 5:48 pm

FYI, you don't have to reboot. You can press Ctrl+Shift+ESC, that brings up Task Manager. Then you switch to the Process tab and click End Process on everything that is called "drwtsn" or similar. Finally, use the File menu | Run action to start explorer.exe.
Thanks :D
Good advice :wink:
---
So, I don't have anything else than you - and I have nothing manipulated by myself.
The Eventlog says: Explorer.exe failed modul ole32.dll (0x00072f6f)
So I guess, it hasn't anything to do with Sandboxie - what do you think?

tzuk
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Post by tzuk » Wed Nov 21, 2007 5:58 pm

Well it must have something to do with Sandboxie, it's just a shame we don't know which program is at the other end of the problem.
tzuk

Xerye
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Post by Xerye » Wed Nov 21, 2007 6:08 pm

I unfortunately can't find anything else in the Log.
But one thing I'm wondering about: Why I'm the only one with this problem :?:
Maybe it's because of a strange interaction of Programs...
Anyway, I'll use your advice for this problem.
Thanks again :wink:

noway
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Joined: Sat Nov 17, 2007 3:04 pm

Post by noway » Thu Nov 22, 2007 12:04 am

Xerye wrote:Thanks for reply :D
You're right - in the Log is ole32.dll mentioned.
Do you know anything about my problem?
I experienced a similar thing today, first time ever, and have only been trying Sandboxie for a couple days. (Explorer.exe, module ole32.dll, then Dr. Watson crash). Using sandboxed IE6, I had downloaded a .rar file onto the desktop (desktop=OpenPipePath) and realized that I needed a password to open it using Winrar. I went back to the web site (using IE6SP2) found the .rar password, highlighted and copied the text (to the clipboard) minimized IE6 and then right-clicked the .rar file that was on the Desktop to extract the files. At the instant I right-clicked on the .rar file on the desktop, the error began. So we both have it in common using IE and highlighting/copying some text minimizing sandboxed IE and right clicking (something) on desktop.

So I stopped using Sandboxie for a bit, because I can't think of anything else it may be. I found a Microsoft hotfix that I was going to try (KB922668)...I'm using the hotfix right now with no problems yet, but have yet to re-install Sandboxie.

Sandboxie 3.20
XPSP2
IE6SP2

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