Firefox 49.01 not loading

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Poindexter
Posts: 2
Joined: Tue Sep 27, 2016 2:40 pm

Firefox 49.01 not loading

Post by Poindexter » Fri Oct 14, 2016 2:36 pm

Firefox Browser not loading...
the status continues to state.... "Connecting.."
No error messages
This started with Firefox 49.0

Windows Vista Home Premium
Service Pack 2
32-bit OS

sandboxie Version 5.14 (32-bit)

Firefox 49.0.1

McAfee Security Center
Version: 14.0
Build: 14.0.339
Affld: 910
Language: en-us
Last Update: 06/26/2015

McAfee Antivirus
Version: 18.0
Build: 18.0.177
Last Update: 9/22/2016
Engine version: 2746.0

bo.elam
Sandboxie Guru
Sandboxie Guru
Posts: 2809
Joined: Wed Apr 22, 2009 9:17 pm

Re: Firefox 49.01 not loading

Post by bo.elam » Fri Oct 14, 2016 4:36 pm

If you are using McAfee site advisor, you need to remove it. It interferes with Sandboxie.

Bo

chris@invincea
Sandboxie Support
Sandboxie Support
Posts: 27
Joined: Tue Oct 04, 2016 4:05 pm

Re: Firefox 49.01 not loading

Post by chris@invincea » Wed Oct 26, 2016 2:04 pm

This is the second case I see where the person has Windows Vista and Firefox 49.0.1 does not work. Please upgrade OS or downgrade firefox to 48.

s_a
Posts: 2
Joined: Thu Oct 20, 2016 10:59 am

Re: Firefox 49.01 not loading

Post by s_a » Fri Oct 28, 2016 12:57 pm

Actually no, Chris.

If you watch all topics, there are a lot of people have the same problem and all, are under Vista.
Upgrading is not an option , in my opinion, if you stoped supporting Vista, better tell us so.

chris@invincea
Sandboxie Support
Sandboxie Support
Posts: 27
Joined: Tue Oct 04, 2016 4:05 pm

Re: Firefox 49.01 not loading

Post by chris@invincea » Fri Oct 28, 2016 3:13 pm

@s_a

We do not support Vista. Please use firefox 48 or upgrade to Windows 7. There should be an update coming down soon so that everyone can be aware of this change.

bo.elam
Sandboxie Guru
Sandboxie Guru
Posts: 2809
Joined: Wed Apr 22, 2009 9:17 pm

Re: Firefox 49.01 not loading

Post by bo.elam » Fri Oct 28, 2016 3:26 pm

s_a wrote: If you watch all topics, there are a lot of people have the same problem and all, are under Vista.
Upgrading is not an option , in my opinion, if you stoped supporting Vista, better tell us so.
Hi s_a, I dont like assuming but probably Poindexters issue got fixed after removing McAfee site advisor. He has not come back.

Bo

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