Sandboxie Support

I have
Windows 10 (64)
Sandboxie, latest version (64)
Webroot
Malwarebytes

Sandboxie fails to start; error window pops up "SBIE 2331 Service start failed: [22/5] Access is denied." The 2nd popup window states: "Sandboxie Start, The Sandboxie driver (SbieDrv) is not available to sandbox programs. Make sure both the driver and Sandboxie service (SbieSvc) have started successfully."

Per suggestions on other threads, I downloaded and installed a fresh/new version of Sandboxie (64) and the following popup window stated: "KmdUtil, Control Service Start, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it (1058)."

I opened both Malwarebytes and Webroot and put in exclusions for SbieDrv.sys, SbieSvc.exe in the Program Files Sandboxie folder and also added a Webroot exclusion for the KmDUtil file in App Data. I tried installing a fresh version of Sandboxie. I continue to get the SBI2331 error and Sandboxie Start error popups and Sandboxie does not start.

Any suggestions? Please help. Thanks

Hello Kevin2018,

https://www.sandboxie.com/SBIE2331

What antivirus versions are you running?
What's the exact Sbie version that you have downloaded?

Have you tried disabling your antivirus software and re-downloading/running a fresh installation of Sbie?
You may also need to fully remove the AV to determine which of them (if any) is causing the issue.

Regards,
Barb.-

Do you have a group policy that prevents starting services?