Unable to run Explorer and Notepad sandboxed

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AlphaUMi
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Unable to run Explorer and Notepad sandboxed

Post by AlphaUMi » Mon Jan 04, 2016 4:28 pm

Hi! I don't know if there are more programs, but after some (successful) testing, I've found two Windows programs that cannot be opened sandboxed: Explorer and Notepad. I receive an error 0xc00000e5. What does it mean and how can i fix it?

Thanks in advance,
Alpha

Craig@Invincea
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Re: Unable to run Explorer and Notepad sandboxed

Post by Craig@Invincea » Mon Jan 04, 2016 10:15 pm

Well, those programs can indeed be opened in SBIE.

http://forums.sandboxie.com/phpBB3/view ... o&start=30 about what info is needed:

What Windows OS are you using?
What version of SBIE are you using?
What (if any) antivirus / anti-malware are you using? (Are you using Kaspersky?)
0xc00000e5 is a Windows error, usally with something amiss with Windows itself.

AlphaUMi
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Re: Unable to run Explorer and Notepad sandboxed

Post by AlphaUMi » Tue Jan 05, 2016 9:07 pm

1) Windows 10 64bit Update 1511 (Latest)
2) Version 5.06
3) Avast! Free + Comodo Firewall + Malwarebytes Antimalware

These are my specs. Do you need a procmon file?

Thanks for your support!
Alpha.

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Re: Unable to run Explorer and Notepad sandboxed

Post by Craig@Invincea » Wed Jan 06, 2016 11:33 am

First, adjust Comodo per the instructions here http://forums.sandboxie.com/phpBB3/view ... 11&t=21539

AlphaUMi
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Re: Unable to run Explorer and Notepad sandboxed

Post by AlphaUMi » Wed Jan 06, 2016 7:26 pm

Hey Craig, I'm the same user of this post : http://forums.sandboxie.com/phpBB3/view ... 11&t=22293.
You already advised me of Comodo, and I've already set up Comodo with the proper exceptions. By the way, there is a 32 folder in Sandboxie directory, with an exe inside. I've added that file too. Is this correct?

Before doing the Comodo configuration, I couldn't run anything. Now I can run various programs sandboxed, but Explorer (crucial to me) and notepad don't run, with the error code reported.

Thank you for your help!

opera
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Re: Unable to run Explorer and Notepad sandboxed

Post by opera » Thu Jan 07, 2016 2:29 am

Craig can you fix your link in post 2 of this thread, thanks :)

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Re: Unable to run Explorer and Notepad sandboxed

Post by Craig@Invincea » Thu Jan 07, 2016 12:47 pm

AlphaUMi wrote:Hey Craig, I'm the same user of this post : http://forums.sandboxie.com/phpBB3/view ... 11&t=22293.
You already advised me of Comodo, and I've already set up Comodo with the proper exceptions. By the way, there is a 32 folder in Sandboxie directory, with an exe inside. I've added that file too. Is this correct?

Before doing the Comodo configuration, I couldn't run anything. Now I can run various programs sandboxed, but Explorer (crucial to me) and notepad don't run, with the error code reported.

Thank you for your help!
You should add the 32 bit folder if you are running 32 version of SBIE. It appears that you're running 64 windows, so you don't have too..but it doesn't hurt if your did.

If you're still getting that error, especially with IE, then something isn't right with IE and/or Windows. How well does it work outside of the sandbox? This is specially something wrong with one or both of them. Either A/V has something going on (tool bar or an extension..) So if IE works outside of the sandbox, see what toolbars / extensions it has running. If so, remove them. Then try again.

AlphaUMi
Posts: 16
Joined: Tue Dec 29, 2015 9:22 am

Re: Unable to run Explorer and Notepad sandboxed

Post by AlphaUMi » Thu Jan 07, 2016 2:47 pm

Sorry but this is not an Internet Explorer case (IE), it's an Explorer case (C:\WINDOWS\Explorer.exe). I can't open a window with files, folders, copy, paste, etc... The same happens with Notepad.exe.

Example: Default Sandbox --> (Right click) Start in Sandboxie --> Run Explorer. I don't use Sandboxie in English, so the wordings may be not literally correct.

Obviously Explorer.exe runs perfectly in "normal mode" (not sandboxed). The same error occurs with notepad (sandboxed only, i can open it outside Sandbox).

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Re: Unable to run Explorer and Notepad sandboxed

Post by bo.elam » Thu Jan 07, 2016 3:02 pm

AlphaUMi wrote:Hi! I don't know if there are more programs, but after some (successful) testing, I've found two Windows programs that cannot be opened sandboxed: Explorer and Notepad. I receive an error 0xc00000e5. What does it mean and how can i fix it?
I think you need to uninstall Comodo to get rid of the error. Read the thread below, at least the three reply's at the bottom. :)
http://forums.sandboxie.com/phpBB3/view ... it#p114034

Bo

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