Can't open downloaded Word doc

[shmu26]

I have a sandbox in which MS Word is a forced app
I can open Word docs already on my system without a problem
But if I go and download a Word doc, Word fails to open it, no matter where it is: in real user space or in sandbox.
If I disable forced apps, and open the doc, and save it -- so now Word will not try to open it in protected mode -- then I can open it.
But as long as Word sees it as a downloaded doc, and wants to open it in protected mode, I cannot open it in Sandboxie at all.
Office 2016
Windows 10
SBIE 5.23.3

[Mr.X]

Hi,

See my comment at Slack.

[Barb@Invincea]

Hello shmu26,

Please try disabling protected view:
viewtopic.php?p=58417#p58417

If the issue persists, provide all the information required here:
viewtopic.php?f=11&t=19746

Regards,
Barb.-