Sandboxie Support

Has anyone seen this error or have any ideas how to fix this? This error started when I updated Firefox to version 50. When I updated Firefox I did it outside the sandbox and Netflix runs fine under Firefox outside Sandboxie. IE + Netfilx works fine sandboxed.

Windows 7 32 bit
SBIE V 5.14 (32 bit)
Firefox 50.0
AV: F-Secure

Thanks,
Scott

Hello scootz99,

Have you deleted the contents of your Sandbox after the update? If not, give that a try please.
If you are using Firefox x64, try the 32 bits version .

I do not have Netflix access to test the site, but have a look at this:
https://help.netflix.com/en/node/40835

Regards.-

Hi Barb, thanks for the reply.

Yes the first thing I did was dump the sandbox. I then did follow the instruction from Netflix and that didn't help either. The next thing I tried was creating a new sandbox and linking Firefox to that sandbox without success. The strange part is that Netflix + Firefox works outside the sandbox fine.

I have the exact same issue with Firefox 50 32-bit, Netflix videos will only play when FF is unsandboxed. Reinstalling the CDMs didn't help either.

Windows 7 with Sandboxie 5.14 64-bit.

I was having the same exact problem while FF was sandboxed. I was using windows 7 64 bit SBIE 5.14 64 bit and FF 50.
what I managed to do to remedy the problem was switch FF back to version 48 64 bit. Now everything works and plays normally in the sandbox.
Hope this helps and happy web surfing!

Windows 7 64bit
SBIE 5.16 64bit
FF 48 64bit

I can confirm this exact issue (same error code as in scootz99's screenshot).

Config: SBIE 5.16, FFX 50.1 (64 Bit, multiprocess enabled), Windows 10 (64 Bit).

No Netflix in a sandboxed Firefox

All the best
Spaceman Spiff

I can also confirm this. I recently set up a browser and box just for NetFlix on my system and spent almost an entire day trying various things but just could not get it to work with firefox sandboxed. It doesn't happen with chrome sandboxed so I've been using that instead. :roll:

All,

We are able to reproduce the issue. We'll look into it.

Regards,
Barb.-

For what's its worth also won't work Firefox 50 sandboxie 51.6 windows 7 (hangs), however does work with same firefox and sanboxie under xp sp3

Besides running Firefox outside of Sandboxie. Has anyone found a work around for this?

Hello melancholic,

This is still a work in progress.

Regards,
Barb.-

Still getting this error. Gee, how many months does it take to fix this?

Hi Barb,

It's now December 2017 and still can't get Netflix to work Sandboxed with Firefox 57.02. I'm using Windows 10 Pro, Fall Creators 64bit. Is there any progress with the debugging for his problem issue?

Thanks, Jacksg

Hello jacksg,

I don't have any new information regarding this issue.

Regards,
Barb.-