activation problems{ err 12031by 14 } [SOLVED]

[dave22]

Hi everyone. I have a S.B license from way back. After reinstalling windows I reinstalled S.B, however when i try to put my license details in , i get an error message ' the connection with the server was reset { err 12031by 14 }
I am still using my license on another machine. Can you advise.
Thanks in advance
EDIT
I have managed to activate offline, but it says it needs redoing in 180 days

[bo.elam]

EDIT
......but it says it needs redoing in 180 days

Thats fine, thats the way it is. You can set it up to be done automatically so you dont do nothing. For me, the license reactivates automatically when I upgrade from say version 5.16 to 5.17 and then again when I ll update to 5.18.

Bo

[dave22]

Thanks Bo, I am not sure what's happened. I have an internet connection. If i open S.B and check for updates , it says cannot connect to S.B website. Anyway not to worry. Thank again, have a good weekend

[Barb@Invincea]

Hello dave22,

Please try the following solutions and let us know the outcome:

http://forums.sandboxie.com/phpBB3/view ... +was+reset

http://forums.sandboxie.com/phpBB3/view ... 69#p126049

Regards,
Barb.-

[dave22]

Hi Barb@invincea, thanks for the links. I am very please to say I have succeeded in getting S.B to connect.
As described in one of the links you provided, all i had to do, was go into internet options and tick the box ' use TLS 1.0.' I had seen this before when googling the problem, however i must not have done it right. This time it has worked a treat.
I would like to add, that I could not get Secunia PSI, to connect t it's server either , now that too is working properly. Thanks for the help, much appreciated