BSOD with Sandboxie 5.24 on Windows 7 64 Bit

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Moderator: Barb@Invincea

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kx9
Posts: 1
Joined: Tue Mar 13, 2018 3:13 am

BSOD with Sandboxie 5.24 on Windows 7 64 Bit

Post by kx9 » Tue Mar 13, 2018 3:18 am

Hello,

I installed Sandboxie 5.24 on Windows 7 64 Bit (with all latest updates) and then tried to launch Firefox in Sandboxie and the computer immediately switched off and displayed a BSOD (Blue Screen Of Death).

Please tell me what to do?

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: BSOD with Sandboxie 5.24 on Windows 7 64 Bit

Post by Barb@Invincea » Tue Mar 13, 2018 11:51 am

Hello kx9,

Please provide all the required info so that we can better assist you:
viewtopic.php?f=11&t=19746

Also, please upload a dump file so the devs can review it. The dump file can be typically found under C:\Windows ---> MEMORY.dmp
You will need to upload it to a file hosting site as it will be a big file. (Please do not upload the minidump, we need the full thing).

Regards,
Barb.-

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