Error in Sandboxie Sandbox Settings: Restrictions-Network

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northch
Posts: 16
Joined: Thu Oct 20, 2016 9:49 am

Error in Sandboxie Sandbox Settings: Restrictions-Network

Post by northch » Tue Oct 25, 2016 12:07 pm

One of my PCs, when I open the Sandbox settings and look at Restrictions, does not show the Network menu. Instead, it shows
* err=00000f73 ....str1= ...str2=
* err=00000f74 ....str1= ...str2=
* err=00000f75 ....str1= ...str2=
* err=00000f76 ....str1= ...str2=

Screenshot
sandboxie_error_3.png
sandboxie_error_3.png (45.41 KiB) Viewed 541 times
Out of 6 PCs, two have Norton. The other PC with Norton does not have this problem.
The browser (sandboxed in Sandboxie) on this PC was "attacked" about 2 weeks ago.
I reviewed the Sandboxie.ini file for both PCs with Norton and did not find anything notable.

Anyone have suggestions on what is causing this and how to fix it?

Windows 10 Pro 64-bit, up to date
Sandboxie 5.14 64-bit
AV: Norton Security. Up to date (no issues observed to date. I don't use Identity Safe nor Safe Surfing
CryptoPrevent
Chrome 54.0.2840.71 m (64-bit)

Thank you.

chris@invincea
Sandboxie Support
Sandboxie Support
Posts: 27
Joined: Tue Oct 04, 2016 4:05 pm

Re: Error in Sandboxie Sandbox Settings: Restrictions-Networ

Post by chris@invincea » Tue Oct 25, 2016 6:17 pm

@northch

Can you try running Firefox in a new default settings sandbox.


You can create one in: Sandboxie control>Sandbox>Create new sandbox. Dont copy settings from existing sandboxes.


Also, can you send us the version of Sandboxie and windows that you are using?

northch
Posts: 16
Joined: Thu Oct 20, 2016 9:49 am

Re: Error in Sandboxie Sandbox Settings: Restrictions-Networ

Post by northch » Wed Oct 26, 2016 6:24 am

I created a new sandbox and I did not copy settings from the DefaultBox. The problem also occurred in the new sandbox.

Windows 10 64-bit, 10586.633. I defer Windows 10 upgrades
Sandboxie 5.14 64-bit

The perplexing thing is that out of our 6 PCs, this PC is the only one with this specific problem.

What do you think? Anything else to try? Thank you:)

Curt@invincea
Sandboxie Lead Developer
Sandboxie Lead Developer
Posts: 1638
Joined: Fri Jan 17, 2014 5:21 pm
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Re: Error in Sandboxie Sandbox Settings: Restrictions-Networ

Post by Curt@invincea » Wed Oct 26, 2016 11:24 am

Your SbieMsg.dll file is out of synch. You can either reinstall Sbie or copy SbieMsg.dll from a working machine.

northch
Posts: 16
Joined: Thu Oct 20, 2016 9:49 am

Re: Error in Sandboxie Sandbox Settings: Restrictions-Networ

Post by northch » Wed Oct 26, 2016 6:41 pm

Replacing the SbieMsg.dll file from a working instance fixed it. Thank you:)

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