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help not getting refund.

Posted: Sat Aug 08, 2015 10:10 pm
by iseeu1001
Okay so I contacted sandboxie through email like it said but 2 days and no response so now what? I was seeing if there was any benefit to getting the full version or not and after barely day 1 of usage I contacted the sandboxie author at support@sandboxie.com but no response. :?

EDIT: Yes I put my reference number like they told me to if I needed something.

Re: help not getting refund.

Posted: Sun Aug 09, 2015 11:33 pm
by iseeu1001
Hello? Seriously? WoW

Re: help not getting refund.

Posted: Mon Aug 10, 2015 12:46 am
by Peter2150
Hello seriously. it is the weekend.

Re: help not getting refund.

Posted: Mon Aug 10, 2015 9:37 am
by Craig@Invincea
Hello:
Normal business hours are M-F. We will happily provide a refund with your order #, email or the key your have. At this time, I don't see any emails that related to your screenname here.

please email support@sandboxie.com with order reference #, key or the email you used.