profile in use error

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jmart
Posts: 4
Joined: Mon Jul 01, 2013 6:29 pm

profile in use error

Post by jmart » Tue Jul 02, 2013 12:43 am

I am stupid when it comes to this....just a warning.
I have not been able sandbox firefox in the last week.
It keeps telling me i have another instance of firefox running and my profile is in use.
I have tried multiple versions of each. Have installed and reinstalled both.
Currently using ver. 3.76 of sandboxie....newest version of firefox.
I haven't seen any issues like this on this forum.
Thanks for any help you can give.

Guest10
Posts: 5124
Joined: Sun Apr 27, 2008 5:24 pm
Location: Ohio, USA

Post by Guest10 » Tue Jul 02, 2013 1:26 pm

If unsandboxed Firefox works OK:
- Exit Firefox.
- Use Delete Contents for the sandbox you will be using.
- Start sandboxed Firefox.

Does it still give you that message when you run it sandboxed (and it is not also running unsandboxed, at the time)?
Paul
Win 10 Home 64-bit (w/admin rights) - Zone Alarm Pro Firewall, MalwareBytes Premium A/V, Cyberfox, Thunderbird
Sandboxie user since March 2007

jmart
Posts: 4
Joined: Mon Jul 01, 2013 6:29 pm

Post by jmart » Tue Jul 02, 2013 3:32 pm

I guess i am too lost. Don't know what sandbox it is in. My profile doesnt show up in the control panel. Only default.
Firefox works fine out of sandbox

Guest10
Posts: 5124
Joined: Sun Apr 27, 2008 5:24 pm
Location: Ohio, USA

Post by Guest10 » Tue Jul 02, 2013 6:32 pm

- Exit Firefox, if it's running.
- Right-click the Sandboxie Control tray icon, hover the mouse over DefaultBox, then click on Delete Contents.
- Start sandboxed Firefox.

Does it still give you that message when you run it sandboxed?
If that helps, and you have Firefox configured to save items out of the sandbox, such as bookmarks at:
Sandbox Settings > Applications > Web Browser > Firefox
then you may want to select to automatically delete the sandbox contents when all programs using it are exited.
Sandbox Settings > Delete > Delete Invocation
Paul
Win 10 Home 64-bit (w/admin rights) - Zone Alarm Pro Firewall, MalwareBytes Premium A/V, Cyberfox, Thunderbird
Sandboxie user since March 2007

jmart
Posts: 4
Joined: Mon Jul 01, 2013 6:29 pm

Post by jmart » Wed Jul 03, 2013 12:54 pm

guest10, you are a genius. you helped an idiot fix a week long issue. thanks so much!

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