Product activation failed

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Moderator: Barb@Invincea

sb404
Posts: 1
Joined: Sun Nov 27, 2016 3:21 am

Product key failed

Post by sb404 » Sun Nov 27, 2016 3:33 am

Today I installed 5.15 beta, and sb pop up a window requiring activation.
I enter my product key but activation failed.

I thought may be I am not allowed to use beta version, and I installed back sb 5.14.
But it still asked to activation and my product key failed again.

How should I do now?
(my licensee name is: Hung-Yang Hsiao)

mzinkan
Posts: 57
Joined: Sun Oct 19, 2008 11:11 am

Re: Product activation failed

Post by mzinkan » Sun Nov 27, 2016 11:29 am

Same problem here. Offline Activation would NOT work for me.
Longtime user.
Please fix!

brad@invincea
Posts: 15
Joined: Mon Feb 10, 2014 11:09 am

Re: Product activation failed

Post by brad@invincea » Sun Nov 27, 2016 7:22 pm

We apologize for the issue and believe this should now be fixed.

Please continue to post here if you are still experiencing this issue.

brad@invincea
Posts: 15
Joined: Mon Feb 10, 2014 11:09 am

Re: Problem while activating sandoboxie with license.

Post by brad@invincea » Sun Nov 27, 2016 7:26 pm

This process should now work if you try again. If not, please let us know.

login123
Posts: 17
Joined: Thu May 10, 2007 7:56 am

Re: Product activation failed

Post by login123 » Mon Nov 28, 2016 3:23 am

It worked. Thank you. :)

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Product activation failed [UPDATED]

Post by Barb@Invincea » Mon Nov 28, 2016 11:44 am

All,

I am working on merging all the licensing issues here (so that it is all in one place).
As Brad stated before, we believe this issue is now fixed, but if you experience further problems please provide an update here.

Thank you and, again, apologies for the inconvenience.

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