Activation Problem on Win7

[questionbot]

I just tried to activate sandboxie on my old laptop with win7 but it keeps saying "The name and key do not make a valid combination. Please try again" but I've copied the details straight from the e-mail.

E-Mail Content:

Licensee Name: Name Name
Product Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

In Sandboxie

Name: Name Name
Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

[Barb@Invincea]

Hello questionbot ,

Please send an email to support@sandboxie.com

Regards,
Barb.-