Lastpass extension crashes in Chrome

[kydar]

I run Chrome inside Sandboxie (paid version) and everything usually runs fine. Lately though the Lastpass extension crashes occasionally and cannot be reloaded. It will be running fine, when all of a sudden it becomes disabled, and looking at it on the extension manager page shows that it "may have been corrupted." At that point, if I uninstall it (i.e., the lastpass extension) and attempt to reinstall it, I get a "could not unzip extension" error in Chrome. The only solution is to delete the entire sandbox and create a new one. This has happened 3-4 times in the past couple months.

None of this happens when I run Chrome outside the sandbox, so Sandboxie would seem to be the culprit somehow. Would appreciate any help or feedback.

Win 7 ultimate
Chrome 65.0.3325.181
Sandboxie 5.25.1 (same happened in 5.24, thought the beta might fix it)
Lastpass 4.9.1

[Barb@Invincea]

Hello kydar,

The only solution is to delete the entire sandbox and create a new one

Do you mean that if you delete the contents of your Sandbox, the issue persists after relaunching Chrome?

At that point, if I uninstall it ...

If the application is installed on the host, then you would need to re-install it outside Sandboxie, then delete the contents of your Sandbox and re-try.

When it crashes, what happens exactly? Are there any error messages?
Are you using any other extensions as well?
Can you repro the crash by performing any specific actions?
Is the LastPass template enabled ? (Right-Click on your Sandbox --> Sandbox settings ---> Applications --->Security/Privacy --> LastPass

What is your OS architecture? x64? x86?

Also, please post your Sandboxie configuration file:
Configure--> Edit configuration
Copy-paste the output here
Highlight the output you just pasted and click on the "</>" button for format it.

Regards,
Barb.-

[kydar]

Do you mean that if you delete the contents of your Sandbox, the issue persists after relaunching Chrome?

It will recur, yes, but not immediately. As I mentioned, it has happened about 3-4 times in the past month.

If the application is installed on the host, then you would need to re-install it outside Sandboxie, then delete the contents of your Sandbox and re-try.

I see. I was reinstalling the browser extension in Chrome within the sandbox. I guess you're saying that's a no-no.

When it crashes, what happens exactly? Are there any error messages?

The extension icon disappears, and if I then look in Chrome's More tools/extensions area, I see the extension listed as "may be corrupted" or something of that nature.

Are you using any other extensions as well?

Oh yes I use many extensions in Chrome. Lastpass is the only one that has this problem though.

Can you repro the crash by performing any specific actions?

Not that I've been able to determine as of yet.

Is the LastPass template enabled ? (Right-Click on your Sandbox --> Sandbox settings ---> Applications --->Security/Privacy --> LastPass

There are two hyphens between the brackets. I'm not sure if that means it is enabled or not

What is your OS architecture? x64? x86?

x64

Also, please post your Sandboxie configuration file:

Code: Select all

[GlobalSettings]

KnownConflicts=avast
Template=7zipShellEx
Template=AdobeDistiller
Template=DragonNaturallySpeaking
Template=Folder_Size
Template=LogitechSetPoint
Template=Avast_Antivirus
Template=AdobeAcrobatReader
Template=Evernote
Template=nVidia_Stereoscopic3D
Template=OfficeLicensing
Template=AdobeLicensing
Template=LastPass
FileRootPath=G:\Sandbox\%USER%\%SANDBOX%

[DefaultBox]

ConfigLevel=7
AutoRecover=y
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
RecoverFolder=G:\Downloads
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Favorites%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Enabled=y
CopyLimitKb=3343555
AutoDelete=y
NeverDelete=n

[UserSettings_05000141]

SbieCtrl_UserName=jim
SbieCtrl_NextUpdateCheck=1524944207
SbieCtrl_UpdateCheckNotify=y
SbieCtrl_ShowWelcome=n
SbieCtrl_WindowCoords=976,396,648,396
SbieCtrl_ActiveView=40021
SbieCtrl_AutoApplySettings=n
SbieCtrl_RecoverTarget=G:\Downloads
SbieCtrl_SaveRecoverTargets=y
SbieCtrl_BoxExpandedView=DefaultBox

Thanks for your help.
Jim

[Barb@Invincea]

Hello kydar,

So far, I have not been able to reproduce the issue. I am going to leave Chrome + LastPass + Sbie running for a while and will update this thread if anything comes up.

Please let me know the results after having re-installed the application outside Sandboxie and testing in a new Sandbox with default settings.
The two hyphens in the LastPass template indicate it is enabled globally (which is what we want, so all good there).

What are the other extensions installed? Try removing them one at a time to see if the behavior changes.

I also see you have an AV running, make sure Sandboxie is whitelisted and also test disabling/removing the AV to see if the behavior changes.

Regards,
Barb.-

[kydar]

Thanks. If it happens again, I'll try and gather more diagnostic info.