Force Program + CylanceProtect

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Moderator: Barb@Invincea

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kielstrand
Posts: 1
Joined: Mon Mar 19, 2018 3:49 am

Force Program + CylanceProtect

Post by kielstrand » Mon Mar 19, 2018 3:54 am

Hello,

currently I try to get Sandboxie 5.24 64bit and force programs to work.
If CylanceProtect is not installed everything is running without issues.
After installing CylanceProtect the force feature is not working anymore. The rest of sandboxing features seem to work fine.

ErrorCode:
SBIE2101 Object name not found: \Device\NamedPipe\MemDef, error CreateFile (C0000022) access=0012019F initialized=1
SBIE2314 Canceling process chrome.exe [11720 / 7]

It seems that Cylance is killing something in the background without noticing, because there is nothing in the logs.
Could someone please explain what is happening in the background when using the force feature, so that I might find a way arround?

Thanks and best

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Force Program + CylanceProtect

Post by Barb@Invincea » Mon Mar 19, 2018 12:28 pm

Hello kielstrand,

I am not finding any trial versions that I can use to test this app.
Have you added Sandboxie to the program's exclusion list? Here's an example of what to add:
"Start.exe""License.exe""SandboxieBITS.exe""SandboxieCrypto.exe""SandboxieDcomLaunch.exe""SandboxieRpcSs.exe""SandboxieWUAU.exe""SbieCtrl.exe""SbieIni.exe""SbieSvc.exe"

Please provide the required information:
viewtopic.php?f=11&t=19746

Also post a Resource Access Monitor output:
https://www.sandboxie.com/ResourceAccessMonitor
Repro the issue, paste the output.
Highlight your pasted output and hit the "</>" button to format it please.

Regards,
Barb.-

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