Cannot access internet

If it's not about a problem in the program
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JW01
Posts: 9
Joined: Sun May 14, 2017 9:06 am

Cannot access internet

Post by JW01 » Wed May 02, 2018 5:42 am

I was sandboxed when I was asked if I wanted to install the latest version of my web browser; I said yes and it completed.
Now I cannot access the internet using that browser sandboxed.
I now see that the Restrictions section in Settings says this will happen if I download the browser into the sandbox but I don't know how to remove the restriction so that I can get back in.
Any help would be much appreciated.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Cannot access internet

Post by Barb@Invincea » Wed May 02, 2018 9:55 am

Hello JW01,

If the browser was originally installed outside Sandboxie, you will need to update it outside Sandboxie. Then, delete the contents of your Sandbox and re-try accessing the browser.

Regarding the restrictions:
https://www.sandboxie.com/RestrictionsSettings#internet

Regards,
Barb.-

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