Sandboxie with Fiesta Online - 10 Minute delay then loads perfectly

[tm465]

Hi,
I've been using sandboxie on my computer for Fiesta Online (online game). When I run it in sandboxie, the launcher appears a blank white colour and it says it's not responding. However, if I leave it open for about 10 minutes, it'll suddenly load and then I can click on the launcher to continue with the game, and it works completely fine after that. The only problem is with it not loading with the launcher initially. And I'd rather not wait 10 minutes every time I want to use it!

I don't seem to have this problem on my laptop, and it's specifically my pc. I'm running on windows 7 currently and my laptop is windows 10 (quite new unlike my pc).

Wondering if anyone has had a similar problem but with a different program before, or any fix?

Thanks in advance!

[Barb@Invincea]

Hello tm465,

Please provide the required information so that we can assist you:
viewtopic.php?f=11&t=19746

Also, include the results of running Resource Access Monitor (preferably from a new Sandbox with default settings):
https://www.sandboxie.com/ResourceAccessMonitor
Copy-paste the output and paste here.
Highlight it and click on the "</>" button to format it in the forums.

Regards,
Barb.-

[tm465]

Oh sorry I didn't the guide for info.
Windows 7, 64 bit
Sandboxie Version 5.22 (64 bit)
Program trying to launch: Fiesta Online (launcher for online game)
Antivirus running: AVG and Spybot

The problem I have is when I open the launcher with sandboxie, the game launcher crashes. It has a blank white screen or just partially loaded, and it doesn't respond. However, if I leave it open for about 10 minutes, it'll suddenly load properly, and then I can continue using the program fine and there are no other issues. However this happens every time I open it, therefore I have to wait 10 minutes each time I use sandboxie for this program (once I close it).
I don't have this issue whilst running any other programs sandboxed, and I also don't have this problem on my laptop, so I'm guessing it's something specific to my computer, but not a clue how to fix it.


From the Resource Access Monitor:

Code: Select all

(Drive)     \Device\HarddiskVolume2
(Drive)     \Device\HarddiskVolume3
Clsid       -------------------------------
Clsid       {25336920-03F9-11CF-8FD0-00AA00686F13} HTML Document
File/Key    -------------------------------
Image       -------------------------------
Image       *:\program files (x86)\gamigo\fiestaonlinena\fiestaonline.exe
Image       *:\program files\sandboxie\sandboxiecrypto.exe
Image       *:\program files\sandboxie\sandboxiedcomlaunch.exe
Image       *:\program files\sandboxie\sandboxierpcss.exe
Image       *:\program files\sandboxie\start.exe
Image       c:\progra~2\avg\antivi~1\aavm4h.dll
Image       c:\progra~2\avg\antivi~1\aavmrpch.dll
Image       c:\progra~2\avg\antivi~1\ashbase.dll
Image       c:\progra~2\avg\antivi~1\ashtask.dll
Image       c:\progra~2\avg\antivi~1\aswaux.dll
Image       c:\progra~2\avg\antivi~1\aswcmnbs.dll
Image       c:\progra~2\avg\antivi~1\aswcmnis.dll
Image       c:\progra~2\avg\antivi~1\aswcmnos.dll
Image       c:\progra~2\avg\antivi~1\aswengldr.dll
Image       c:\progra~2\avg\antivi~1\aswip.dll
Image       c:\progra~2\avg\antivi~1\commchannel.dll
Image       c:\progra~2\avg\antivi~1\jsonrpcserver.dll
Image       c:\progra~2\avg\antivi~1\libcrypto-1_1.dll
Image       c:\progra~2\avg\antivi~1\libssl-1_1.dll
Image       c:\progra~2\avg\antivi~1\module_lifetime.dll
Image       c:\program files (x86)\avg\antivirus\ahascr.dll
Image       c:\program files (x86)\avg\antivirus\aswhookx.dll
Image       c:\program files (x86)\avg\antivirus\x64\aswhooka.dll
Image       c:\program files\sandboxie\32\sbiedll.dll
Image       c:\program files\sandboxie\sbiedll.dll
Image       c:\windows\assembly\nativeimages_v2.0.50727_32\mscorlib\62a0b3e4b40ec0e8c5cfaa0c8848e64a\mscorlib.ni.dll
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Ipc         -------------------------------
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Ipc      O  \KnownDlls\ole32.dll
Ipc      O  \KnownDlls\OLEAUT32.dll
Ipc      O  \KnownDlls\PSAPI.DLL
Ipc      O  \KnownDlls\rpcrt4.dll
Ipc      O  \KnownDlls\Setupapi.dll
Ipc      O  \KnownDlls\SHELL32.dll
Ipc      O  \KnownDlls\SHLWAPI.dll
Ipc      O  \KnownDlls\user32.dll
Ipc      O  \KnownDlls\USP10.dll
Ipc      O  \KnownDlls\WLDAP32.dll
Ipc      O  \KnownDlls\WS2_32.dll
Ipc      O  \KnownDlls32\advapi32.dll
Ipc      O  \KnownDlls32\CFGMGR32.dll
Ipc      O  \KnownDlls32\clbcatq.dll
Ipc      O  \KnownDlls32\CRYPT32.dll
Ipc      O  \KnownDlls32\CRYPTBASE.dll
Ipc      O  \KnownDlls32\DEVOBJ.dll
Ipc      O  \KnownDlls32\gdi32.dll
Ipc      O  \KnownDlls32\IERTUTIL.dll
Ipc      O  \KnownDlls32\IMAGEHLP.dll
Ipc      O  \KnownDlls32\kernel32.dll
Ipc      O  \KnownDlls32\kernelbase.dll
Ipc      O  \KnownDlls32\LPK.dll
Ipc      O  \KnownDlls32\MSASN1.dll
Ipc      O  \KnownDlls32\MSCTF.dll
Ipc      O  \KnownDlls32\MSVCRT.dll
Ipc      O  \KnownDlls32\NORMALIZ.dll
Ipc      O  \KnownDlls32\NSI.dll
Ipc      O  \KnownDlls32\ole32.dll
Ipc      O  \KnownDlls32\OLEAUT32.dll
Ipc      O  \KnownDlls32\PSAPI.DLL
Ipc      O  \KnownDlls32\rpcrt4.dll
Ipc      O  \KnownDlls32\Setupapi.dll
Ipc      O  \KnownDlls32\SHELL32.dll
Ipc      O  \KnownDlls32\SHLWAPI.dll
Ipc      O  \KnownDlls32\SspiCli.dll
Ipc      O  \KnownDlls32\URLMON.dll
Ipc      O  \KnownDlls32\user32.dll
Ipc      O  \KnownDlls32\USP10.dll
Ipc      O  \KnownDlls32\WININET.dll
Ipc      O  \KnownDlls32\WINTRUST.dll
Ipc      O  \KnownDlls32\WLDAP32.dll
Ipc      O  \KnownDlls32\WS2_32.dll
Ipc      O  \RPC Control\dhcpcsvc
Ipc      O  \RPC Control\dhcpcsvc6
Ipc      O  \RPC Control\DNSResolver
Ipc      O  \RPC Control\lsapolicylookup
Ipc      O  \RPC Control\LSARPC_ENDPOINT
Ipc      O  \RPC Control\lsasspirpc
Ipc      O  \RPC Control\nlaapi
Ipc      O  \RPC Control\SbieSvcPort
Ipc      O  \RPC Control\senssvc
Ipc      O  \Security\LSA_AUTHENTICATION_INITIALIZED
Ipc      O  \Sessions\1\BaseNamedObjects\CicLoadWinStaWinSta0
Ipc      O  \Sessions\1\BaseNamedObjects\MSCTF.CtfActivated.Default1
Ipc      O  \Sessions\1\BaseNamedObjects\MSCTF.CtfMonitorInstMutexDefault1
Ipc      O  \Sessions\1\BaseNamedObjects\RasPbFile
Ipc      O  \Sessions\1\BaseNamedObjects\WininetConnectionMutex
Ipc      O  \Sessions\1\BaseNamedObjects\WininetProxyRegistryMutex
Ipc      O  \Sessions\1\BaseNamedObjects\WininetStartupMutex
Ipc      O  \Sessions\1\Windows\ApiPort
Ipc      O  \Sessions\1\Windows\SharedSection
Ipc      O  \ThemeApiPort
Pipe        -------------------------------
Pipe        \Device\AvAvgIDS_Ioc2
Pipe        \Device\avgSP
Pipe        \Device\avgSP_Handler
Pipe        \Device\avgSP_Open
Pipe        \Device\HarddiskVolume1
Pipe        \Device\HarddiskVolume2
Pipe        \Device\HarddiskVolume3
Pipe        \Device\KsecDD
Pipe        \Device\MountPointManager
Pipe        \device\namedpipe\keysvc
Pipe        \Device\NamedPipe\keysvc
Pipe        \device\namedpipe\keysvc
Pipe        \device\namedpipe\samr
Pipe        \Device\Ndis
Pipe        \Device\NDMP10
Pipe        \Device\NDMP11
Pipe        \Device\NDMP12
Pipe        \Device\NDMP3
Pipe        \Device\NDMP4
Pipe        \Device\NDMP6
Pipe        \Device\NDMP7
Pipe        \Device\NDMP8
Pipe        \Device\NDMP9
Pipe     O  \Device\Afd
Pipe     O  \Device\NetBT_Tcpip_{BFEA23CD-96DB-4ACB-A0C5-0FB902BBE38E}
Pipe     O  \Device\Nsi
WinCls      -------------------------------
WinCls   O  MS_WebCheckMonitor
WinCls   O  Shell_TrayWnd
WinCls   X  MS_AutodialMonitor

Any help is appreciated, thanks!