Adobe Acrobat DC failed to install. [SOLVED]

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Moderator: Barb@Invincea

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jg4545
Posts: 15
Joined: Sun Nov 23, 2014 5:13 am

Adobe Acrobat DC failed to install. [SOLVED]

Post by jg4545 » Tue Mar 13, 2018 9:29 am

Hi,

Installing Acrobat DC in Sandboxie version 5.24 produces this error:

SBIE2313 Could not execute SandboxieCrypto.exe (3)
SBIE2205 Service not implemented: NtRenameKey

Is there a workaround for this error?

Platform: Windows 10

Thanks in advance.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2337
Joined: Mon Nov 07, 2016 3:10 pm

Re: Adobe Acrobat DC failed to install.

Post by Barb@Invincea » Tue Mar 13, 2018 4:52 pm

Hello jg4545,

https://www.sandboxie.com/SBIE2205
https://www.sandboxie.com/SBIE2313

Adobe Acrobat installs a printer driver, among other things.
If a program is trying to install a driver or service, it will not be able to install inside Sandboxie.

Try installing the application on your host, and then running it Sandboxed.

Regards,
Barb.-

jg4545
Posts: 15
Joined: Sun Nov 23, 2014 5:13 am

Re: Adobe Acrobat DC failed to install.

Post by jg4545 » Wed Mar 14, 2018 6:13 am

Thanks Barb.

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